LTSS Service Care Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Centene LTSS Service Care Manager coordinating long-term care plans, resources, and services for Florida members. Conducting assessments, education, provider coordination, and field-based member support.
Responsibilities:
- Assist in developing, assessing, and coordinating holistic care management activities for long-term care members
- Develop or assist with personalized service care plans and educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate plans for optimal outcomes
- Develop ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, foster care, and other needs
- Monitor care plans, member status, and outcomes and recommend updates based on identified needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform home and other site visits to assess member needs and collaborate with providers and partners
- Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and service delivery
- Perform other assigned duties and comply with policies and standards
Requirements:
- Must reside in Orange or Seminole County, Florida
- Field-based role
- Bilingual in Spanish
- Technologically savvy
- Excellent communication and customer service skills
- Long-term care expertise
- Independent and autonomous work capability
- Team-player capability
- Knowledge of community-based resources and referrals
- Problem-solving skills
- Experience with assessments and care planning
- Bachelor's degree and 2–4 years of related experience; or
- Bachelor's degree in health, human, social work, or education services with one or more years of qualifying experience; or
- High school degree or equivalent and three years of qualifying experience with case management of aged, behavioral health, physical or developmental disabilities, or HIV/AIDS populations
- Equivalent experience acquired through applicable knowledge, duties, scope, and skill may qualify
Benefits:
- Competitive pay
- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
Similar Jobs
Associate Provider Development Manager
Associate Provider Development Manager supporting ServiceChannel’s facility-management provider network in Mexico. Managing provider relationships, KPIs, marketplace programs, and network-growth initiatives.
Fleet Manager
Fleet Manager building scalable planning, procurement, data, and lifecycle systems for REIC Rentals. Improving equipment fleet performance as the North American rental company grows.
Regional Manager
Regional Manager leading District Managers and retail merchandising execution for Mosaic, an experiential marketing agency. Driving field performance, client service, training, and regional operational excellence.
Senior Manager, Policy and External Relations
Senior policy leader advancing Bolton Clarke’s public advocacy and government relations. Shaping aged-care policy through submissions, stakeholder engagement and regulatory analysis.
Territory Business Manager
Territory Business Manager driving Dexcom’s diabetes-device sales across New Zealand’s South Island. Influencing healthcare professionals, educating customers, and managing territory relationships and goals.
Manager I – Project Controls
Project Controls Manager leading scheduling, cost, and risk controls for Blattner’s renewable energy construction projects. Overseeing teams, consultants, reporting, and project data analysis.
Health Plan Care Manager
Registered nurse managing complex member care for Martin’s Point Health Care, a Maine nonprofit providing care and health coverage. Coordinating providers, assessing members, and reducing unnecessary hospital utilization.
Asphalt Process Excellence Manager
GAF, a leading roofing manufacturer, seeks an Asphalt Process Excellence Manager to improve multi-plant manufacturing performance. Leading process standards, safety, efficiency, cost reduction, and continuous improvement across asphalt operations.
Utilities Manager
Utilities Manager leading recapture, billing, submetering, and vendor contracts for Havenpark Communities. Supporting 100+ U.S. manufactured home communities through compliance, reporting, and utility budgeting.
Productivity Manager
Install Productivity Manager improving semiconductor equipment installation quality at Applied Materials. Driving installation strategy, workforce planning, analytics, AI adoption, and field-performance improvements.
Care Manager, RN – Foster Care
Registered Nurse care manager coordinating personalized healthcare plans for Centene’s 28 million members. Supporting foster-care populations through assessments, provider collaboration, education, and resource navigation.
Field Service Manager
ABB Field Service Manager leading electrical service operations, field technicians, workshops, and profitable growth across California. Driving customer retention, KPI performance, safety, quality, and continuous service improvement.
Executive Search Manager
Executive Search Manager growing TEC Group’s agency recruitment business through full 360-desk direct-hire placements. Building executive client relationships, sourcing passive talent, and closing searches across professional disciplines.
Area Refrigeration Service Manager
Area Refrigeration Service Manager leading field service supervisors and technicians for Bassett Mechanical, a provider of industrial refrigeration, HVAC, plumbing, and maintenance solutions. Managing service agreements, PM operations, customer relationships, staffing, training, and profitability.
Senior Native Advertising Manager
Native Advertising Manager scaling Outbrain, Taboola, and Mediago campaigns for bedrop’s health and food scale-up. Owning bidding, testing, attribution, and profitable channel growth.
Website Performance Manager
Website Performance Manager owning automotive dealership website relationships for Team Velocity, a full-service automotive marketing agency. Driving retention, reporting, growth, and website performance enhancements through digital strategy and Salesforce.
Website Performance Manager
Website Performance Manager supporting automotive dealerships through Team Velocity’s integrated marketing technology. Managing website strategy, client retention, analytics, reporting, and account growth.
Website Performance Manager
Website Performance Manager supporting automotive dealerships through Team Velocity’s integrated marketing technology and services. Managing client relationships, website performance, reporting, retention, and growth.
Website Performance Manager
Website Performance Manager supporting automotive dealerships through Team Velocity’s integrated marketing technology. Managing website performance, client retention, reporting, and growth opportunities.
Website Performance Manager
Website Performance Manager supporting automotive dealerships for Team Velocity, a full-service automotive marketing agency. Managing website strategy, analytics, retention, enhancements, and account growth.