Manager, Enterprise Architects – Integrated Services, Technical Presales
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Job Description
Manager of Enterprise Architects leading a team for Adobe’s Integrated Services program. Delivering technical solutions and engaging with customers in presales for digital experience innovation.
Responsibilities:
- Manage senior and principal architects to deliver outcomes for customers enrolled in the Integrated Services program.
- Ensure customer architectures, roadmaps, and activations are aligned to business objectives.
- Lead customer outcomes for Integrated Services, acting in a sponsorship capacity.
- Partner with Sales leadership and account teams to communicate architectural progress and unblock technical risks.
- Maintain operational cadence for reporting customer health, architecture progress, deliverable status, and risks.
- Attract, identify, recruit, hire, onboard, motivate, grow, and retain top architect talent.
- Coach architects to operate as trusted advisors across IT and business leadership.
Requirements:
- 5+ years of architecture experience in one or more of: enterprise architecture, data architecture, content architecture, or experience ecosystem architecture.
- 5+ years of software presales or sales experience and/or customer-facing technical leadership experience driving outcomes in a recurring services model.
- 5+ years of people management experience, leading senior/principal-level technical teams.
- Strong executive presence; excellent presentation and documentation skills; ability to communicate complex ideas clearly to both technical and business audiences.
- Ability to operate in a fast-paced, rapidly changing environment where processes and procedures may evolve as the subscription program scales.
- Outstanding analytical and problem-solving skills: conducting research, developing hypotheses, synthesizing recommendations, and driving decisions.
- Strong interpersonal skills; history of working optimally with people at all levels and across functions.
- Familiarity with Adobe products, especially Adobe Experience Platform and Adobe Experience Cloud / Marketing Cloud solutions.
- Working knowledge of modern architectural trends across Data, Content, and Journeys, including identity, activation, orchestration, governance, and integration patterns.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
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