Market Development Executive – Sales, Account Management
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Job Description
Market Development Executive recruiting and managing agents for high-potential remittance corridors. Driving transaction growth through partnerships, onboarding, performance support, and targeted promotions.
Responsibilities:
- Identify and sign new agents with proven potential in high-priority remittance corridors
- Conduct market research to understand customer behaviors, remittance flows, and corridor dynamics within the independent retailers’ network
- Build a strong pipeline of qualified agents to support strategic corridor growth
- Negotiate and close deals with agents focused on increasing overall volumes
- Oversee onboarding and ensure agents meet compliance, operational, and quality standards
- Perform necessary corrections to minimize time to market
- Train agents on company products, systems, and customer service best practices
- Monitor agent performance and provide regular feedback and tailored support
- Develop strategies to boost transaction volumes through agent engagement and corridor-focused initiatives
- Implement promotional campaigns and incentives to drive transaction growth in targeted corridors
- Build and maintain strong relationships with agents to maximize loyalty and productivity
- Act as the primary point of contact for corridor-related opportunities and challenges
- Collaborate with compliance, operations, and marketing teams to ensure agent success
Requirements:
- BA/BS degree in related field preferred or equivalent work experience
- Proven experience in business development, sales or agent acquisition (preferably in money transfer, fintech, or financial services)
- Strong understanding of remittance markets and outbound corridors from the UK
- Excellent negotiation, networking, and relationship-building skills
- Data-driven mindset with the ability to analyse performance metrics and identify opportunities
- Highly motivated, self-starter, and comfortable working in a target-driven environment
- Strong communication skills (verbal and written)
- Fluent/bilingual communication skills, preferred
- Ability to travel as required for corridor and agent acquisition activities
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