Marketplace Operations Lead
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Job Description
Marketplace Operations Lead with Lumen Energy focusing on relationship management with solar developers and overseeing key marketplace operations. Ensuring effective collaboration with cross-functional teams to enhance project execution and insights.
Responsibilities:
- Build strong relationships with solar developers by supporting onboarding, platform education, and ongoing relationship management.
- Own key marketplace operations by assembling and launching renewable energy project bid packages, following up with developers on active bids, and preparing bid review analyses and presentation materials.
- Capture and communicate developer updates by taking notes during developer check-ins, summarizing key updates for internal teams, and managing follow-ups with developers and cross-functional stakeholders.
- Support project execution after bid selection by drafting and tracking developer agreements and projected milestone dates across the development pipeline.
- Improve and automate recurring workflows by identifying process gaps, implementing practical AI automation solutions, and acting as the quality-control layer to ensure systems and outputs remain accurate.
- Help our marketplace grow by expanding the ways we engage with developers and identifying new areas of opportunity for Lumen’s technology.
- Drive marketplace insights and ad hoc research by tracking key metrics for weekly readouts and supporting research on federal, state and local renewable energy policies and program updates.
Requirements:
- 2–4 years of experience in management consulting, customer success, renewable energy development, commercial real estate asset management, or a similar field.
- Exceptional attention to detail and a high bar for accuracy.
- Comfortable using new technology, including AI tools such as ChatGPT, Claude, or Copilot, to improve efficiency and automate workflows.
- A strong communicator with executive presence who can work effectively with renewable energy developers and real estate owners.
- Proficiency with spreadsheets and slides is a must. Experience with tools such as HubSpot, Notion, and Hex (analytics platform) is a plus.
Benefits:
- Competitive salary, benefits, and equity participation
- Work that matters — every rooftop we convert accelerates decarbonization at scale.
- A culture that embraces technology, including AI — we use new tools actively and encourage you to do the same.
- High ownership, early on — you'll have real impact from day one, not years from now.
- Room to grow — we promote from within and invest in the development of our team.
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