Mulesoft GTM Specialist – Practice Director
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Job Description
MuleSoft GTM Specialist within Salesforce's Professional Services, focusing on AI and data solutions. Engaging with C-Level customers and delivering transformative solutions.
Responsibilities:
- Provide specialist MuleSoft & Integrations product & implementation expertise to help position, scope, and schedule MuleSoft Professional Services engagements, including for both customer-funded and internally funded engagements
- Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
- Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
- Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
- Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
- Continuously explore opportunities with existing customers regarding ‘add on’ services
- Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
- Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
- Flexibility to travel across other North American locations (typically 10%-25% per quarter)
Requirements:
- 10+ years experience
- Working with integration platforms to solve real business problems
- Deep understanding of API-led connectivity, MuleSoft Anypoint Platform, and the emerging AI/LLM ecosystem
- Relevant Product experience on MuleSoft's Agentic enterprise Solutions including AgentFabric, LLM Gateway, MCP Bridge
- Relevant experience in at least one Cloud technologies - among AWS, Azure, GCP ( sizing, design and scaling )
- Experience with different Integration Patterns and ability to recommend relevant patterns solving customer use cases
- Strong awareness of MuleSoft different deployment models including CloudHub 2.0 and Runtime Fabric
- Experience in a Professional Services GTM or delivery role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect)
- Ability to translate complex, technical capabilities into tangible business outcomes and ROI for customers
- Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process
- Experience growing accounts with large and complex pursuits or projects ($M+)
- Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
- Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment
- Ability to operate strategically and execute tactically, a self-starter who can drive outcomes without heavy structure
Benefits:
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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