Key Account Manager
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Job Description
Key Account Manager expanding Mundipharma’s Anti-Infectives access across Lombardia, Veneto, and Trentino-Alto Adige. Managing healthcare accounts, stakeholders, formularies, and regional market strategies.
Responsibilities:
- Develop and execute strategic and commercial plans across assigned healthcare accounts
- Identify access opportunities and implement customer-centric solutions supporting product access and commercial objectives
- Manage and grow relationships with hospitals, healthcare authorities, procurement bodies, and clinical decision-makers
- Make informed business decisions to maximize commercial opportunities while safeguarding long-term market position
- Drive national and regional strategic initiatives within assigned accounts
- Develop comprehensive account plans based on market dynamics, customer needs, and business priorities
- Support territory segmentation and targeting
- Map strategic accounts and key stakeholders for current and future product launches
- Provide field insights for territory action planning and market development strategies
- Support product positioning and listing within regional formularies, treatment pathways, and reference documents
- Increase awareness of the Mundipharma portfolio and corporate brand across selected accounts
- Partner with internal stakeholders to improve product availability and utilization
- Facilitate stakeholder engagement supporting patient access objectives
- Monitor market developments, competitor activities, customer trends, and healthcare policy changes
- Identify opportunities and risks affecting market performance
- Provide regular market intelligence and actionable insights
- Support strategic planning through analysis of customer and territory dynamics
- Maintain accurate, timely, and complete CRM records of customer interactions and account activities
- Ensure high-quality reporting and territory management practices
- Conduct all activities in compliance with company policies, requirements, and the Farmaindustria Code of Practice
Requirements:
- Bachelor's degree in Life Sciences, Pharmacy, Biology, Biotechnology, Healthcare, or a related scientific discipline
- Fluency in Italian and good working proficiency in English
- Valid driving licence and willingness to travel extensively within the assigned territory
- Proven successful experience as a Key Account Manager within the pharmaceutical or life sciences industry
- Demonstrated track record of achieving commercial objectives and driving account growth
- Experience within Anti-Infectives, Fungal Diseases, HIV, or related therapeutic areas
- Experience working with hospitals, regional healthcare systems, and institutional stakeholders
- Strong knowledge and experience using CRM reporting and account management systems
- Previous pharmaceutical sales experience within specialty care or hospital products
- Strong account planning, strategic thinking, and territory management capabilities
- Excellent communication and presentation skills
- Ability to confidently discuss complex medical and scientific concepts with healthcare professionals
- Strong stakeholder management and influencing abilities
- Customer-focused mindset with strong problem-solving skills
- Excellent organizational, analytical, and business planning skills
- Ability to work effectively across cross-functional teams
- High level of integrity and commitment to compliance standards
- Results-oriented with strong commercial acumen
Benefits:
- Competitive compensation and benefits package
- Career development opportunities within a global organization
- Exposure to innovative Anti-Infectives products and strategic launches
- A collaborative and high-performing culture
- Opportunities to work with leading healthcare stakeholders across Italy
- The ability to make a meaningful difference in patient access and healthcare outcomes
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