Account Manager
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Job Description
Account Manager growing corporate customer relationships for Reconomy Connect’s sustainable waste-management solutions. Driving retention, renewals, service performance, and commercial growth across UK accounts.
Responsibilities:
- Manage and develop relationships with key customer accounts
- Drive account retention, growth, and commercial performance
- Prepare and deliver account plans, business reviews, and performance reports
- Lead contract renewals, variations, and commercial negotiations
- Identify opportunities to expand services within existing accounts
- Monitor service performance and ensure agreed KPIs are achieved
- Collaborate with operational, finance, sustainability, and commercial teams
- Support customers with waste reduction, recycling, and sustainability initiatives
- Keep up to date with industry trends and legislation to provide insight and guidance to customers
- Serve as the primary point of contact for a portfolio of corporate clients
- Deliver high-quality solutions supporting commercial objectives and sustainability goals
Requirements:
- Previous experience in an Account Manager, Corporate Account Manager, or similar customer facing role
- Proven track record of managing and growing B2B customer relationships
- Strong commercial awareness and ability to drive profitable account growth
- Excellent relationship building and stakeholder management skills
- Strong communication, presentation, and negotiation abilities
- Proactive, organised, and solutions-focused approach
- Experience within waste management, environmental services, facilities management, or a related industry would be advantageous
Benefits:
- Pension scheme
- Length of service rewards
- Referral bonuses
- MyPerks platform
- Cycle to Work scheme
- Gym membership discounts
- Skip hire discounts
- Flu jabs
- Eyecare vouchers
- Employee Assistance Programme
- Confidential counselling
- MyPerks Wellbeing Centre
- Access to trained Mental Health First Aiders
- Enhanced maternity/paternity leave
- Birthday off
- Holiday trading scheme
- Volunteer days
- Collaboration with local charities
- 23 days holiday initially, rising to 25 days after 2 years
- Holiday buy/sell options
- Regular “My Voice” surveys and follow-up check-ins
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