Operations Associate
Posted 70ds ago
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Job Description
Data-driven Operations Associate at TheGuarantors, a fintech company enhancing rental processes using AI tools. Streamlining workflows and collaborating across teams for operational excellence.
Responsibilities:
- Partner with industry-leading AI vendors to deploy tools that automate manual workflows and drive efficiencies
- Develop, document, and continuously refine SOPs and workflows to drive operational excellence
- Analyze operational data to track KPIs, uncover trends, and recommend actionable improvements
- Collaborate with product, sales, marketing, and corporate development teams on initiatives that require operational support and analytics
- Ensure operational processes meet all legal, regulatory, and internal compliance standards
- Lead training and change management efforts related to new systems, tools, and processes
Requirements:
- Bachelor’s degree in Business, Operations, Analytics, or a related field
- 2+ years of experience in operations, data analysis, or process improvement roles
- Experience with workflow automation, business intelligence tools, or AI implementation is a plus
- Proficiency in Excel, SQL, and data visualization/CRM tools (e.g., Power BI, HubSpot)
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong project management and cross-functional collaboration skills.
Benefits:
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Flexible spending accounts (healthcare, dependent care, commuter)
- 401(k)
- Generous PTO and paid holidays
- Flexible working hours
- Paid parental leave
- Company sponsored short and long term disability
















