Operations Associate

Posted 70ds ago

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Job Description

Data-driven Operations Associate at TheGuarantors, a fintech company enhancing rental processes using AI tools. Streamlining workflows and collaborating across teams for operational excellence.

Responsibilities:

  • Partner with industry-leading AI vendors to deploy tools that automate manual workflows and drive efficiencies
  • Develop, document, and continuously refine SOPs and workflows to drive operational excellence
  • Analyze operational data to track KPIs, uncover trends, and recommend actionable improvements
  • Collaborate with product, sales, marketing, and corporate development teams on initiatives that require operational support and analytics
  • Ensure operational processes meet all legal, regulatory, and internal compliance standards
  • Lead training and change management efforts related to new systems, tools, and processes

Requirements:

  • Bachelor’s degree in Business, Operations, Analytics, or a related field
  • 2+ years of experience in operations, data analysis, or process improvement roles
  • Experience with workflow automation, business intelligence tools, or AI implementation is a plus
  • Proficiency in Excel, SQL, and data visualization/CRM tools (e.g., Power BI, HubSpot)
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong project management and cross-functional collaboration skills.

Benefits:

  • Medical, dental, & vision insurance, beginning day one
  • Health savings account with employer contribution
  • Flexible spending accounts (healthcare, dependent care, commuter)
  • 401(k)
  • Generous PTO and paid holidays
  • Flexible working hours
  • Paid parental leave
  • Company sponsored short and long term disability