Operations Coordinator – UGC Marketing
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Job Description
Operations Coordinator for a U.S.-based TikTok marketing agency managing UGC campaigns. Supporting marketing teams through content review, competitive analysis, and detailed documentation.
Responsibilities:
- Support 3–5 UGC Engineers in executing and optimizing large-scale TikTok campaigns
- Review creator video submissions for completeness and basic production quality
- Provide clear, concise feedback on framing, lighting, audio clarity, and presentation
- Conduct research on competitor ads and creators for upcoming campaigns
- Upload campaign assets and organize materials within tracking systems
- Maintain and update competitive analysis trackers with clean labeling
- Support creator onboarding and interview processes
Requirements:
- 1–3 years of experience in operations, marketing support, UGC coordination, or similar roles
- Strong familiarity with short-form content platforms (TikTok, Instagram Reels, YouTube Shorts)
- Basic understanding of what makes UGC engaging and high-performing
- Excellent attention to detail and organizational skills
- Comfortable conducting online research and identifying patterns
- Proficiency in spreadsheets, tracking tools, and documentation systems
- Clear English communication skills (written and verbal)
- Comfortable being on video calls and collaborating with a U.S.-based team
- Ability to work full-time (40 hours per week)
- Reliable internet connection and professional remote setup
Benefits:
- Competitive compensation in USD per month, based on experience
- Paid time off + U.S. holidays (aligned with client policy)
- Fully remote role — work from anywhere with a professional setup
- Exposure to large-scale performance marketing campaigns
- Growth opportunities within UGC operations and marketing systems
- A structured and supportive working relationship through Veta Virtual
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