Operations Executive – Teacher Development, Enrolment
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Job Description
Senior Operations Executive managing teacher training and enrolment processes for Write Edge, Singapore's English and Writing Specialist. Focused on data management, communications, and resource allocation.
Responsibilities:
- Liaise with team and manage training schedule for teacher training programmes
- Communicate training schedule with teachers and track attendance
- Manage team’s onboarding communications ensuring alignment with team events and activities
- Develop communications packages for teachers (e.g. Infographics, etc)
- Design simple collaterals in accordance with brand marketing guidelines
- Assist with scheduling and tracking of teacher assessments, appraisal, etc
- Manage handover, training and relief processes across branches
- Liaise with other departments and oversee Teacher Allocation across all branches
- Measure adherence to leave policies and implement measures to encourage adherence
- Manage handover, training and relief data sheets
- Manage team budget tracking sheet by liaising with finance
- Deliver monthly report on key data points tracked by team
- Find relief teachers
- Manage budget for relief teachers
- Set up relief standby incentive plan
- Consolidate a list of relief, freelance relief classes taken monthly and inform HR
- Assist with forecasting of recruitment needs of the following groups of teachers: Relief, Adjunct, Part-time and Freelance
- Oversee departmental procurement / printing / admin / inventory for local market
- Assist with any departmental claims, applications and budget tracking
Requirements:
- Proficient in Google Suites
- Strong analytical and problem-solving skills
- Strong organisational skills
- Strong stakeholder management skills
- Able to plan and forecast needs based on data-points
- Able to formulate processes to track important data-points
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