Operations Manager – Director
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Job Description
Operations Manager or Director at Civic TN managing finance, HR, compliance, and operational functions. Leading organizational excellence while supporting underrepresented communities in shaping state policy.
Responsibilities:
- Oversee core operational functions including finance, human resources, administration, compliance, and technology
- Completes insurance renewals and maintains insurance policies
- Ensure compliance with federal, state, and local nonprofit regulations, including maintaining 501(c)(3) and 501(c)(4) status
- Manage risk and ensure adherence to all contractual, insurance, and grant reporting requirements
- Develop, review, and maintain internal policies to ensure legal and ethical operations
- Creates and maintains operations processes documentation/manual
- Provide training, resources, and/or technical assistance to nonprofit partners regarding operational best practices
- Monitor financial performance, ensuring strong fiscal alignment with mission goals
- Assist with human resources functions, including acting as backup for payroll approval with an outsourced HR firm
- Support HR strategy and develop equitable and inclusive practices
- Serve as IT main point of contact and manage outsourced IT provider
Requirements:
- 3-5 years work experience in financial management, operations, and compliance with multi-entity organizations’ financial management, operations, or nonprofit administration
- Experience with a CRM database (EveryAction, Salesforce, Salsa, etc.), accounting (Quickbooks, Netsuite, etc.), MS Office and Google Suite, and/or human resources/payroll software
- Excellent written and spoken (English) communication and robust administrative skills
- Experience managing IT and troubleshooting technology issues is a plus.
Benefits:
- Medical
- Dental
- Vision
- 401(k) Retirement Plan with employer match
- Basic Life and AD&D Insurance
- Voluntary Employee Paid Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Vacation leave: 20 days per year
- Floating days of personal leave: 2 days per year
- Sick leave: 12 days per year
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