Operations Specialist

Posted 6hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Operations Specialist managing customer onboarding processes for fintech products at a fast-growing startup. Ensuring compliance with regulatory requirements and improving onboarding efficiencies.

Responsibilities:

  • Manage end-to-end customer onboarding for banking, treasury, and card products — including collection, review, and verification of KYC/KYB documentation in line with regulatory and partner requirements.
  • Conduct customer due diligence (CDD) by validating entity structures, beneficial ownership, UBOs, and control persons; assess risk and escalate higher-risk cases as needed.
  • Serve as the operational liaison with banking, treasury, and card network partners (e.g., Visa) to resolve onboarding issues, respond to compliance inquiries, and support approvals.
  • Maintain accurate onboarding records and workflows, ensuring audit-ready documentation, adherence to AML policies, and continuous improvement of onboarding processes and controls.

Requirements:

  • 2-5 years in compliance ops, fintech onboarding, or banking operations
  • Demonstrated understanding of data privacy, confidentiality, and information security - especially when handling sensitive personal, corporate, and banking information.
  • Strong attention to detail and critical thinking, with the ability to identify inconsistencies, assess risk, and make sound judgment calls during onboarding reviews.
  • Clear, professional written communication and comfort operating in a fast-moving, cross-functional environment.
  • Familiarity with banking, payments, or fintech onboarding workflows, including collaboration with external financial institutions or compliance partners.
  • Experience with KYC/KYB, CDD, and AML processes - including entity verification, beneficial ownership, and sanctions screening.

Benefits:

  • Offers Equity