Operations Specialist
Posted 6hrs ago
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Job Description
Operations Specialist managing customer onboarding processes for fintech products at a fast-growing startup. Ensuring compliance with regulatory requirements and improving onboarding efficiencies.
Responsibilities:
- Manage end-to-end customer onboarding for banking, treasury, and card products — including collection, review, and verification of KYC/KYB documentation in line with regulatory and partner requirements.
- Conduct customer due diligence (CDD) by validating entity structures, beneficial ownership, UBOs, and control persons; assess risk and escalate higher-risk cases as needed.
- Serve as the operational liaison with banking, treasury, and card network partners (e.g., Visa) to resolve onboarding issues, respond to compliance inquiries, and support approvals.
- Maintain accurate onboarding records and workflows, ensuring audit-ready documentation, adherence to AML policies, and continuous improvement of onboarding processes and controls.
Requirements:
- 2-5 years in compliance ops, fintech onboarding, or banking operations
- Demonstrated understanding of data privacy, confidentiality, and information security - especially when handling sensitive personal, corporate, and banking information.
- Strong attention to detail and critical thinking, with the ability to identify inconsistencies, assess risk, and make sound judgment calls during onboarding reviews.
- Clear, professional written communication and comfort operating in a fast-moving, cross-functional environment.
- Familiarity with banking, payments, or fintech onboarding workflows, including collaboration with external financial institutions or compliance partners.
- Experience with KYC/KYB, CDD, and AML processes - including entity verification, beneficial ownership, and sanctions screening.
Benefits:
- Offers Equity



















