Partner Account Manager
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Job Description
Partner Account Manager at Rockbot managing partnerships to drive revenue growth and operational excellence. Collaborating with internal teams to ensure partner success and engagement.
Responsibilities:
- Serve as the primary point of contact for assigned partners, owning the day-to-day relationship as well as long-term account strategy
- Build and strengthen partner relationships to drive consistent revenue growth and mutual success
- Develop and execute partner programs, enablement initiatives, and growth plans aligned to Rockbot's GTM strategy
- Maintain accurate partner data, including account plans, contracts, renewals, leads, and active opportunities
- Collaborate cross-functionally with Sales, Product, Support, Finance, and Customer Success to ensure partners are supported throughout the full lifecycle—from onboarding through expansion
- Onboard and enable new partners, training their teams on how to position Rockbot effectively within customer solutions
- Develop a strong understanding of Rockbot's products and value proposition to support partner-led upsell and cross-sell motion
Requirements:
- Experience managing technology or hardware-adjacent partners as part of a core go-to-market motion (e.g., POS systems, security systems, sensors, IoT, digital signage, or similar ecosystems)
- Background in partner account management, channel sales, or business development, especially in environments where partners influence both sales and implementation
- Ability to operate at both the strategic and executional level—setting direction while owning details
- Strong problem-solving skills and comfort navigating ambiguity across multiple stakeholders
- Familiarity with media, content, or platform-driven solutions where software and hardware work together to deliver measurable outcomes
- Excellent verbal and written communication skills, with a polished, partner-facing presence
- Strong organizational and time-management skills; able to manage multiple partners and priorities simultaneously
- Working knowledge of Salesforce, Google Workspace, and B2B technology or media solutions
Benefits:
- Variable commission based on KPIs and goals
- Equity options
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