Payments Account Manager

Posted 1hrs ago

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Job Description

Payments Account Manager managing provider onboarding and operations for Growe, an iGaming and Entertainment business advisory group. Supporting LATAM payments, settlements, and partner relationships.

Responsibilities:

  • Manage payment providers from commercial handover through onboarding and ongoing cooperation
  • Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams
  • Maintain regular communication with payment partners and support day-to-day operational requests
  • Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward
  • Support resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication
  • Develop understanding of LATAM markets, local payment methods, and payment provider specifics
  • Organize and prioritize multiple operational tasks and requests independently
  • Build further expertise within Payments and Account Management as responsibility grows

Requirements:

  • 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers
  • Experience coordinating onboarding, documentation, approvals, or other partner-related processes
  • Understanding of online payments
  • Experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus
  • Upper-Intermediate English or higher
  • Structured and attentive to detail
  • Able to manage multiple priorities and stay organized
  • Proactive and comfortable taking ownership of tasks
  • Clear and confident in communication with internal teams and external partners

Benefits:

  • Health & Wellness Focus
  • Global Medical Coverage
  • Growth Opportunities
  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
  • Performance-Driven Rewards
  • Dynamic Work Environment