Payroll Transition Lead
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Job Description
Payroll Transition Lead moving regional and vendor payroll services into an India Payroll Center of Excellence. Driving readiness, knowledge transfer, cutover, and post-go-live stabilization.
Responsibilities:
- Lead payroll service transitions into the India Payroll COE
- Assess readiness, identify gaps and risks, and ensure service acceptance criteria are met before go-live
- Serve as functional expert across end-to-end payroll operations, validations, controls, statutory requirements, and country-specific practices
- Own knowledge transfer across regional teams, vendors, and the COE
- Ensure SOPs, work instructions, process documentation, and service artifacts are complete, accurate, and formally accepted
- Coordinate shadowing, reverse shadowing, parallel operations, cutover readiness, hypercare, and stabilization activities
- Manage operational risks, issues, dependencies, ownership clarification, and adoption of standardized processes
- Partner with Payroll, HR, Finance, vendors, technology teams, and COE leadership
- Monitor transition readiness, service quality, KPIs, and issue trends
- Capture lessons learned and identify opportunities to strengthen controls, standardize processes, and improve future transitions
- Support scalable Payroll COE operations through governance, service management, compliance controls, escalation mechanisms, and continuous improvement
Requirements:
- Relevant experience in payroll operations, payroll transformation, HR transformation, or payroll system implementation
- Strong understanding of end-to-end payroll processes and associated controls
- Experience supporting implementation and post-implementation stabilization activities
- Ability to manage multiple process activities and priorities in a time-sensitive environment
- Strong stakeholder-management and client-facing skills
- Excellent analytical, problem-solving, documentation, and communication capabilities
- Ability to work independently and collaborate with geographically dispersed teams
- Flexibility to work with stakeholders across Southeast Asian time zones
- Prior experience with Strada or a similar payroll technology or managed payroll-services platform
- Experience working on regional or global payroll transformation programs
- Familiarity with process design, process mapping, testing, change management, and operational readiness
- Experience working with payroll teams in Southeast Asia
- Consulting or professional-services experience
- Mandatory skills: India Payroll, Global Payroll, Payroll Transition, Service Lead, implementation and setting up COE, functional knowledge of Payroll, PMO, excellent communication skills
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