Presales Security Expert – Mid-Market
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Job Description
Presales Security Expert enabling Fortinet’s cybersecurity solutions for mid-market customers. Designing network security solutions, supporting sales, and resolving post-sales technical issues.
Responsibilities:
- Assist in qualifying sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Educate customers on features, specifications, functionality, and integration
- Work with networking applications and solutions
- Apply virtualization, NFV, and emerging SDN technologies
- Serve as lead technical contact for identified accounts on post-sales technical issues
- Work with technical support and engineering to answer, escalate, and resolve customer technical issues
- Provide post-sales training to identified customers
- Interface with and provide presales support and training to Fortinet channel partners in the region
- Present at events, seminars, and customer and partner meetings
- Travel primarily within the designated region, with occasional travel to other regions
Requirements:
- 3–8 years’ experience in technical/pre-sales support as a pre-sales or security expert
- Experience in LAN/WAN/Internet services administration
- Ability to design network and security solutions
- Ability to effectively utilize Visio
- Ability to create BOMs (Bill of Materials)
- Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, AntiMalware, Botnet, application control, DDoS, web filtering, and SDN
- Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES
- Experience with encryption and authentication technologies required
- Strong technical troubleshooting skills desired
- Strong presentation skills
- Strong communication and writing skills
- Previous experience responding to RFPs is beneficial
- White board skills are beneficial
- Technical knowledge of WiFi, load balancing and application delivery, Ethernet switching, ACI, API, two-factor authentication, malware sandboxes, mail gateways, web application firewalling, cloud platforms such as AWS and Azure, SDN, NFV, virtualization, centralized management, SIEM, and data center redundancy considered assets
- Previous vendor or reseller experience is an asset
- Bachelor’s Degree or equivalent experience
Benefits:
- Supportive work environment
- Competitive Total Rewards package
- Support for overall health and financial well-being
- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employer
- Flexible travel within the designated region and occasional travel to other regions
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