Pre-Sales Consultant – Delivery
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Job Description
Pre-Sales Consultant shaping and delivering AllMates.ai Agentic AI solutions. Leading discovery, requirements, testing, UAT, and client delivery across Southeast Asia.
Responsibilities:
- Join discovery calls and client workshops alongside the business development team; qualify opportunities and identify where AllMates.ai fits
- Prepare and deliver product demonstrations tailored to the prospect's industry and pain points
- Contribute to proposals, RFP/tender responses and solution write-ups, including scope, approach, assumptions, deliverables and timelines
- Support grant and funding submissions, including framing business outcomes and deliverables
- Respond to client technical and functional queries during the sales cycle, escalating to product/engineering when needed
- Run requirement workshops and stakeholder interviews; document current-state processes and target-state outcomes
- Produce business requirement documents, functional specifications, process flows, data mappings, agent/use-case definitions and acceptance criteria
- Identify data sources, integration touchpoints and system dependencies across EMR, ERP, CRM, file-based and API sources
- Prioritise requirements and manage scope against commercial reality
- Obtain formal client sign-off on requirements before build begins
- Break requirements into work packages and contribute effort estimates with the technical team
- Highlight risks, assumptions, dependencies and exclusions affecting cost and timeline
- Support commercial structuring covering phasing, licensing, implementation and support
- Own the delivery plan, including milestones, task allocation, dependencies and critical path
- Coordinate day-to-day communication between the client and internal AllMates team; chair status calls and issue meeting minutes and progress reports
- Track issues, risks and change requests; secure client agreement before scope changes proceed
- Manage client expectations, flag slippage, propose mitigation and maintain account health
- Maintain project documentation, RAID logs and handover material
- Define test scenarios and test cases traceable to requirements and acceptance criteria
- Walk clients through test scenarios and secure written approval of UAT scope
- Execute functional, integration and regression testing; log defects with reproduction steps and expected versus actual behaviour
- Coordinate client-side UAT, guide testers, triage feedback and distinguish defects from change requests
- Manage defect resolution through closure and formal UAT sign-off
- Support go-live readiness, user training and post-implementation handover to support
Requirements:
- 6+ years' experience as a Business Analyst, Functional Consultant, or Implementation Consultant in software, SaaS, BI/analytics or IT consulting
- Demonstrated experience across the full delivery lifecycle — requirements through UAT and go-live
- Strong requirements documentation skills (BRD, process flows, user stories, acceptance criteria)
- Experience defining and executing test scenarios and managing client UAT
- Client-facing confidence: able to run a workshop, present to management, and hold a difficult scope conversation professionally
- Excellent written and spoken English; clear, structured, concise communication
- Working knowledge of data concepts — databases, SQL, APIs, data integration and reporting
- Genuine curiosity about agentic AI and a track record of self-directed learning — able to pick up new tools, platform features and AI capabilities quickly and put them to practical use in client work without formal training
- Fast domain absorption — able to learn an unfamiliar industry's processes, terminology and pain points within the first few weeks of an engagement, well enough to hold a credible conversation with client subject-matter experts
- Proven ability to manage multiple concurrent priorities — typically two to four engagements at different stages (pre-sales, build, UAT) — with the discipline to prioritise, switch context cleanly and keep every client informed
- Comfortable operating with autonomy in a lean consulting team
- Domain experience in FMCG, Retail, ERP, healthcare or public sector
- Ability to travel to client locations in Southeast Asia (Singapore, Malaysia, Philippines, Indonesia, Vietnam etc)
Benefits:
- Remote work arrangement
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