Principal Marketing Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Principal Marketing Manager driving growth and customer retention through advocacy strategies at Gainsight. Overseeing global customer recognition and engagement programs at a leading AI-powered retention engine.
Responsibilities:
- Inform the strategy and execution of our global customer recognition and advocacy ecosystem
- Operationalize and manage high-touch initiatives, including the Executive Sponsor Program and Customer Advisory Boards (CAB)
- Orchestrate the end-to-end production of customer success stories, video testimonials, and case studies
- Drive our third-party review strategy on critical platforms (e.g., Gartner Peer Insights, G2)
- Partner with Sales and Customer Success to scale our reference and referral programs
Requirements:
- 8+ years of relevant experience in Customer Marketing, Advocacy, or Strategic Marketing and a Bachelor’s degree (or equivalent combination of education and experience)
- Proven ability to interface with and influence C-suite stakeholders, both internally and externally
- A sharp ability to extract compelling, ROI-driven narratives from complex customer implementations
- Experience building and scaling repeatable processes and playbooks for global programs
- Nice-to-have: Hands-on experience using the Gainsight platform to drive customer engagement or advocacy workflows.
- Nice-to-have: Experience leveraging AI-powered tools to scale content production or customer sentiment analysis.
- Nice-to-have: Experience managing marquee in-person and virtual customer events.
Benefits:
- Fully covered medical premiums (employee-only)
- Flexible PTO
- 401(k) plan
- Dental and vision coverage
- Remote work options
- $10,000 lifetime fertility stipend
- Access to coworking spaces around the globe
- Dedicated Recharge Holidays - one long weekend each quarter
Report this job
Job expired or something wrong with this job?
Similar Jobs
Lifecycle & Retention Marketing Manager
Lifecycle & Retention Marketing Manager at Selkirk Sport focusing on targeted B2C campaigns to grow pickleball engagement. Collaborating across teams to enhance retention ecosystem.
Field Marketing Specialist
Field Marketing Specialist driving US presence through events and digital partnerships for VisibleThread. Collaborating with Sales and Customer Success to enhance market impact.
US Public Sector Marketing Manager
US Public Sector Marketing Manager developing and executing multi-channel marketing campaigns for the US Federal sector. Collaborating with sales team and creating compelling content for awareness and pipeline.
Associate Director, Regional Marketing
Associate Director managing regional marketing for IgA nephropathy biologics. Engaging thought leaders and improving medical treatment for patients suffering from immunological diseases.
Retention Marketing Specialist
Retention Marketing Specialist managing email and SMS marketing strategies for DTC brands at Simplistic. Collaborating with designers, copywriters, and analysts to achieve client goals while driving retention marketing.
Marketing Coordinator
European Marketing Coordinator focused on executing marketing plans and coordinating professional events across Europe. Requires experience in marketing coordination and exceptional organizational skills.
Global Senior Marketing Manager – Insights and Analytics, ROI
Global Senior Marketing Manager focusing on insights and analytics for GE HealthCare's marketing transformation. Leading frameworks and models to enhance performance and ROI measurement.
Vice President, Marketing Technology
VP of Marketing Technology at Talkiatry overseeing marketing data and technology stack. Collaborating across teams to enhance systems and ensure high performance in mental health services.
Marketing Manager, HCP Marketing, Dermatology
Marketing Manager developing peer-to-peer and thought leader engagement strategies for Otezla Dermatology. Transforming marketing efforts through collaboration and innovative strategies.
Grad Intern – Oncology Business Unit Marketing
Grad Intern role in Oncology Business supporting marketing initiatives and strategic projects. Developing insights, enhancing communication skills, and gaining industry exposure at Amgen.
Director of Downstream Marketing, Global Imaging
Director of Downstream Marketing leading Imaging portfolio strategies across modalities at GE HealthCare. Focused on shaping market narratives and driving successful product launches.
Associate Director, Downstream Marketing – Global Imaging CT
Associate Director of Downstream Marketing leading efforts for GE HealthCare’s CT portfolio. Accountable for translating CT strategy into market-facing clarity and execution with global teams.
Marketing Specialist
Marketing Specialist handling performance campaigns across Google Ads, Meta Ads, and LinkedIn Ads for a company in Brazil. Collaborating with design, copy, and operations teams for campaign optimization.
Mid-level Marketing Analyst – Partner Program
Analista de Marketing Pleno desenvolvendo estratégias de relacionamento com parceiros na Resultados Digitais. Foco em engajamento e crescimento através de múltiplos canais e eventos.
Marketing Asset Review Representative
Marketing Asset Review Representative supporting American Express Marketing Compliance Review team by reviewing marketing collateral and ensuring compliance with guidelines. Collaborating with marketing managers and maintaining documentation within systems.
Senior Marketing Coordinator/Proposal Specialist
Drive marketing excellence for CHA Consulting as a Sr. Marketing Coordinator/Proposal Specialist. Collaborate, strategize, and make an impact in the AEC industry.
Especialista de Marketing y Estrategia, VM
B2B Performance Marketing Strategist impacting growth in an expanding company through lead generation strategies. Responsible for managing significant marketing budgets and optimizing multi-channel campaigns.
Partner Marketing Manager
Partner Marketing Manager at The Channel Company engaging partners and aligning marketing with business objectives. 3+ years in marketing focusing on digital and demand generation required.
Marketing Co-op
Marketing Co-Op supporting brand strategy and marketing execution at Tidal Financial Group. Engaging in content creation, campaign development, and collaboration with senior leadership.
Temporary Marketing Associate
Temporary Marketing Associate supporting marketing operations, research, and administrative program support for Activate Care's initiatives. Managing HubSpot tasks, online content, and campaigns.