Project Manager
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Job Description
Project Manager at TaskUs helping to build roadmaps and execute strategies in customer experience. Focused on BPO solutions and managing client relationships in a remote setting.
Responsibilities:
- Partnering with people to understand their needs and requirements
- Coming up with creative approaches to make them successful
- Owning the project process from start to finish
- Managing stakeholder and project expectations simultaneously
- Performing detailed checks and managing sensitive time-frames
- Handling day-to-day team communication throughout each project
- Coordinating and working closely with internal departments
Requirements:
- Bachelor’s degree or equivalent business project management experience
- BPO experience is a MUST
- 1-3 years of experience in project management
- 2+ years in operations and/or account management, working directly with clients
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Excellent attention to detail with a commitment to accuracy and quality
- Self-starters willing to support their project teams
- PMP certification is a PLUS
Benefits:
- Competitive industry salaries
- Comprehensive benefits packages
- Commitment to a People First culture
- Inclusive environment and positive impact on the community
- Internal mobility and professional growth
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