Project Manager
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Job Description
Project Manager leading complex projects within the strategic PMO for timely and budget-conscious implementation across various sectors.
Responsibilities:
- Responsible for the successful implementation of complex projects to ensure they are completed in a timely fashion and within scope and budget.
- Function as the point of contact with external partners as well as Project Sponsor, Project Manager, and Third-Party Administrators (vendors).
- Lead a wide variety of projects from new client SaaS and BPaaS implementations to professional services and IT projects.
- Collaborate across teams, influencing change, and providing clear communication as you manage high dollar, highly strategic projects for your stakeholders and our customers.
- Lead entire teams; coordinate internal and external resources and vendors.
- Actively plan and manage projects holistically around schedule, scope, cost, resources, and the risks that may arise.
- Ensure all projects are delivered on-time, within scope and within budget.
- Create and maintain comprehensive project documentation.
- Lead ongoing cross functional workstream meetings on all assigned projects with various client contacts and internal stakeholders.
- Collaborate with stakeholders while leading meetings such as kick off, status/daily stand-ups, sprint planning, key steering, and leadership reviews and more to ensure successful project delivery.
- Plan and own project finances, knowing key payment dates, Cap/OpEx splits, etc.
- Identify and produce resource plans to set your project up for success.
- Collaborate across functions to produce go-live and post-live operational plans; ensure a seamless transition to internal operations and client services teams.
- Adhere to established project timelines including development of detailed project plans aligning to project milestones and contractual obligations.
- Minimize project obstacles and potential risks by following risk management procedures.
- Prepare and deliver ongoing project progress reports to various levels of internal and external stakeholders such as plan sponsors, leadership, third party administrators and vendors.
- Prepare, manage, and maintain project budgets based on scope of work and resource requirements.
- Manage relationships with vendors and communicate expected deliverables.
- Utilize industry best practices and standards throughout the project lifecycle.
- Measure project performance to identify areas for improvement.
- Other duties as assigned.
Requirements:
- 3-5 years of project management experience
- Government sponsored healthcare or similar highly regulated industry experience
- Project Management software experience preferred
- Excellent written and verbal communication skills
- Strong attention to detail required
- Experience meeting deadlines and ability to pivot during unexpected changes
- Ability to work extended hours during peak seasons or high volume
- Understanding of project management methodology and disciplines
- Experience in communicating with external customers and third-party administrators/vendors
- Strong collaboration and relationship building skills
- Ability to work well under pressure in a fast-paced work environment
- Critical and creative thinking
- Bachelor's degree or equivalent work experience
- PMP Certification® – is an advantage but not a requirement.
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