Project Manager IV – Virtual Health
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Job Description
Project Manager IV leading cross-functional virtual health initiatives for Sutter Health. Managing complex telehealth projects, workflow redesign, metrics, risks, and healthcare regulatory alignment.
Responsibilities:
- Direct cross-functional teams driving regional, operating unit, or system initiatives, strategies, issue resolutions, and alignment across Sutter Health
- Plan, organize, monitor, and oversee three or more concurrent, longer-term projects with significant size, scope, budget, or impact
- Develop project work plans and establish project communication and risk management plans
- Redesign workflow processes, develop and measure metrics, and analyze return on investment
- Assign project tasks and oversee Project Managers and Project Coordinators
- Independently manage assigned projects under broad policy guidelines and exercise expert authority
- Use Project Management Institute tools and standards to keep projects on track and integrated with other initiatives
- Maintain working knowledge of telehealth policy and regulation to guide virtual health programs and projects
- Collaborate with executive leaders, sponsors, operations, medical groups, service lines, informatics, and digital teams
- Apply healthcare systems knowledge, including clinical operations, care delivery models, HIPAA, and CMS regulations
- Leverage virtual care experience in telehealth platforms, remote monitoring, and digital health trends
Requirements:
- Bachelor's degree in business administration, health care administration, public health administration, or another related field
- Equivalent experience accepted in lieu of the required degree or diploma
- 8 years of recent relevant experience
- Thorough knowledge of project management processes, including resource allocation, risk, issues, time, financial, and quality management
- Experience with monitoring, reporting, documentation, and record keeping
- Significant business background understanding project operations, technical issues, and industry obstacles
- Ability to direct, monitor, train, coach, and assign work to project staff
- Ability to work with people across disciplines and communicate clearly, concisely, and tactfully with management, vendors, peers, and staff
- Adaptability and flexibility managing deadline pressure, ambiguity, and change
- Ability to plan and facilitate meetings
- Thorough knowledge of Lean management systems
- Ability to gain cooperation and support through influence and persuasion
- Conceptual, analytical, negotiation, problem-solving, and actionable recommendation development skills
- Working knowledge of telehealth policy and regulation
- Healthcare systems knowledge, including clinical operations, care delivery models, HIPAA, and CMS
- Virtual care experience with telehealth platforms, remote monitoring, and digital health trends
- Certifications in digital health, telemedicine, or healthcare leadership are ideal candidate qualifications (e.g., CPHIMS, FACHE, CMPE, Telehealth Certification Institute credentials)
Benefits:
- Comprehensive benefits package
- Total rewards program
- Eligible positions include benefits package
- Equal opportunity employer
- Regular employee status
- Exempt position
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