Property Insurance Brokerage Administrative Assistant
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Job Description
Remote insurance brokerage assistant managing U.S. personal and commercial property policy quoting, compliance, binding, and account service from El Salvador. Supporting client portfolios and financial reconciliation.
Responsibilities:
- Gather client information, verify risk addresses, and generate accurate quotes across Personal and Commercial lines
- Compare policy options, terms, and deductibles to identify suitable coverage and protection
- Audit applications and carrier proposals for compliance with state regulations and company guidelines
- Finalize and bind coverage with carriers after client approval
- Collect initial premium payments and update banking and internal ledger systems
- Service an active portfolio of property, personal home/auto, and commercial liability/BOP insurance policies
- Manage departmental day-to-day workflow and output while prioritizing clients
- Ensure timely client responses and prioritization
- Perform other job-related duties as required
Requirements:
- Advanced English knowledge: upper intermediate, advanced, or proficient
- 2+ years of experience in insurance operations, underwriting assistance, or account management
- Experience working with U.S.-based clients
- Foundational knowledge of Personal and Commercial property/casualty insurance
- Experience using Agency Management Systems such as Applied Epic or AMS360
- Experience using comparative rating tools
- Exceptional attention to detail with banking data, legal addresses, and policy compliance forms
- Professional attitude and ethical behavior
- Solid written and verbal communication skills
- Ability to communicate information between expert teams
- Ability to self-organize activities and maintain thorough task and process records
- Ability to identify, establish, and assign priorities
- Ability to follow orders and specific instructions when necessary
- Ability to use Google Drive, corporate Gmail, Docs, Sheets, Microsoft Word and Excel, Hubstaff, WhatsApp Groups, and Zoom
- Must have a computer with internet access to perform the role
- Must provide a 1.5–2 minute voice note in English during screening
Benefits:
- Remote work
- Monthly payments via Papaya Global or Payoneer
- Work-from-home opportunity for U.S.-focused roles
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