Regional Account Manager, Liver
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Job Description
Regional Account Manager driving treatment adoption for Mirum Pharmaceuticals' rare liver disease portfolio. Building specialty-account strategies and healthcare-provider partnerships across an assigned US territory.
Responsibilities:
- Deliver strong, sustainable sales business performance and meaningful patient impact across an assigned territory.
- Develop clinical and account expertise in rare cholestatic liver diseases and Mirum's Liver portfolio.
- Identify and prioritize high-opportunity customers, accounts, and referral networks.
- Execute customized territory and account plans supporting disease awareness, patient identification, treatment consideration, initiation, and persistence.
- Develop territory business plans aligned with national, zone, and regional priorities.
- Use performance data, customer insights, market intelligence, access dynamics, and competitive trends to adjust territory strategy.
- Maintain customer records, forecasts, expense reports, administrative documentation, and business updates.
- Build and manage relationships with healthcare professionals and care teams across complex accounts.
- Map account influence and decision-making, establish engagement objectives, and secure next steps.
- Coordinate compliant account actions across field partners.
- Communicate complex scientific and clinical information accurately and credibly.
- Execute approved promotional programs and customer engagements in compliance with company policies and regulatory requirements.
- Influence stakeholders, navigate resistance, and identify gaps across the patient journey.
- Collaborate with Market Access and Patient Services partners to help care teams navigate appropriate patient-support barriers.
- Elevate recurring customer, access, and patient-support barriers to internal teams.
- Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.
- Capture actionable field insights and contribute to business reviews, training, team meetings, launch readiness, and cross-functional initiatives.
- Operate with ownership, initiative, resilience, curiosity, coachability, and commitment to ethical conduct and compliance.
Requirements:
- Bachelor's degree required; advanced degree preferred.
- 5+ years of progressive sales experience in the pharmaceutical or biotechnology industry.
- Rare disease experience highly preferred, particularly in hepatology, gastroenterology, pediatric specialty care, or another complex specialty market.
- Demonstrated track record of consistently delivering business results in a complex specialty, rare disease, orphan drug, or high-science market.
- Strong clinical aptitude and ability to learn, retain, and communicate complex disease-state, diagnostic, mechanism-of-action, clinical-data, and product information.
- Experience with account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.
- Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets.
- Strong business acumen and ability to interpret performance data, identify insights, develop territory and account strategies, and translate plans into field execution.
- Exceptional interpersonal skills, emotional intelligence, communication, presentation, judgment, and ability to build trust with sophisticated customers.
- Demonstrated success partnering cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.
- Valid driver's license.
- Ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments.
Benefits:
- Equal Employment Opportunity (EEO)
- Reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures
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