Regional Manager – Sales & Operations

Posted 83ds ago

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Job Description

Regional Manager overseeing sales performance and luxury travel operations across Europe. Engage with top performance teams to enhance client experiences and drive accountability.

Responsibilities:

  • Own regional sales results across Europe, including inquiry management, conversion, and revenue performance
  • Oversee itinerary design to ensure proposals are compelling, accurate, and aligned with luxury and ultra-luxury standards
  • Set clear expectations around response times, follow-up, proposal quality, and closing discipline
  • Actively coach the team on selling complex European itineraries, objection handling, and closing high-value opportunities
  • Maintain a performance-driven sales culture that is direct, accountable, and results-focused
  • Manage the Europe budget ensuring spend on FAMs, training, and resources is impactful and accountable
  • Ensure all Europe itineraries, supplier selections, and guest experiences meet luxury and ultra-luxury expectations
  • Oversee day-to-day operations across sales, concierge, and in-country support teams
  • Support hiring, onboarding, and continued training of the Europe team as the region continues to grow
  • Partner closely with Advisor Partnership, Product, and Senior Sales leadership to align execution with growth priorities.

Requirements:

  • 5+ years of experience in the luxury Europe travel space
  • Extensive background in selling luxury to ultra-luxury Europe travel, including complex, multi-country itineraries
  • Prior experience leading sales and operations teams, with clear accountability for performance and results
  • Proven ability to communicate clearly and decisively in high-stakes client and internal situations, including UHNW-level interactions
  • Demonstrated success managing remote, globally distributed teams while maintaining performance, accountability, and consistency
  • Comfort operating in fast-paced, build-phase environments with ambiguity and high ownership.

Benefits:

  • Health insurance
  • Paid time off
  • Professional development