Sage 100 Consulting Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Sage 100 Consulting Manager at Blytheco leading software consultants in ERP implementations. Driving team productivity while managing client satisfaction and profitability.
Responsibilities:
- Our Sage 100 Consulting Manager will lead a team of talented software consultants in the execution and delivery of world class implementation projects to our customers while managing key performance indicators and driving the overall growth and profitability of the Sage 100 delivery practice.
- Our team leader will take a hands-on, lead-by-example approach by actively participating in implementation projects. Providing insightful guidance and support, they will also enable and encourage their team to achieve their highest level of performance, consistently delivering world class services that exceed our client’s expectations.
- The role of our Sage 100 Consulting Manager is to effectively manage the P&L of the delivery practice and drive profitability and growth through client satisfaction and reference-ability, while providing leadership, insight, and direction to our team of a dedicated professional services consultants.
- Essential responsibilities will include but are not limited to:
- Exhibit strong, hands-on leadership style by providing guidance and mentorship to consulting team.
- Actively participate in the interview and hiring process
- Energize, develop, train, motivate, and coach team to success, effectively driving Team productivity and profitability
- Conduct team meetings and weekly one-to-one meetings; participate in mentoring, knowledge-sharing, and annual/ongoing review process
- Build and reinforce teamwork with direct reports through clear, effective communication, ensuring both understanding and accountability
- Maintain a positive practice culture that is evidenced by high employee morale and low turnover
- Partner with Sage 100 Practice Leader in developing career paths and coaching strategies to ensure consultant’s job satisfaction and professional growth.
- Collaborate with leadership to continuously refine and enhance delivery strategies and methodologies to ensure Team achieves performance targets.
- Manage consultant engagement execution, resources, and bench time.
- Successfully allocate delivery resources to meet and exceed client expectations.
- Effectively promote value billing and maximum efficiency in service delivery.
- Effectively maintain a 50% personal utilization rate by assisting in all phases of the software implementation process to include discovery calls, configuration, mapping, data migration, training, etc.
- Provide oversight, governance, and management on active Sage 100 projects/engagements.
- Manage the consulting team to key performance indicators.
- Set and reinforce clear, measurable performance expectations for team and individuals.
- Review project status/delivery/milestones regularly through client/project meetings, written status reports, conference calls, etc.
- Partner with project management team to ensure project budget, scope, and deliverables are met, and the team have exceeded client expectations.
- Act as the first point of contact on all functional escalations for your team.
- Identify, define, develop and implement techniques to improve productivity, increase efficiency, mitigate risk, decrease escalations, and resolve issues to achieve the ultimate client experience and satisfaction.
- Conduct weekly team meetings, preparing and presenting thought leadership topics, training and ideas for process improvement. Facilitate discussions and gather feedback from the team.
- Actively engage in client interactions to ensure positive outcomes and client satisfaction.
- Build and maintain relationships with clients, vendors, ISVs, and key strategic partners.
- Proactively engage with project team, client team and internal and external stakeholders, establishing open lines of communication regarding project status, potential roadblocks, changes to timeline, etc. that could impact deliverables.
- Develop subject matter expertise regarding practice offerings, sales, consulting best practices and marketing efforts: Leverage expertise in managing people to lead, develop and position Sage 100 for success within the marketplace for the company.
- Drive 100% client retention (No changes to Reseller of Record status).
Requirements:
- Bachelor’s degree
- ERP professional services/consulting background with experience in delivering ERP projects within defined timeframes and budgets OR 10+ years of experience working with ERP applications (Power User/Administrator)
- 2-5 years of leadership experience of an ERP product line is highly desired
- A strong understanding of ERP solutions, with Sage 100 knowledge preferred but not required
- Ability to provide insight and recommendations to Sales, Marketing, and Consulting teams to solve complex business needs, understand new rollouts, functionality, and interfaces that will enhance the client experience
- Demonstrated ability to achieve professional services revenue goals, lead consulting teams and engagements, and ensure the delivery of an exceptional customer experience
- Outstanding leadership and coaching skills with the ability to lead, train, and motivate others:
- Natural talent for developing and fostering collaborative and trusting relationships with team members, co-workers, and clients
- Ability to manage customer expectations and escalations skillfully and diplomatically
- Excellent project management abilities:
- Capable of effectively setting and achieving goals, and meeting deadlines through effective time management and prioritization
- Ability to handle multiple projects and manage practice demands with a sense of urgency
- Exceptionally strong business acumen with the ability to understand, set and measure KPI’s and metrics
- Insight into various business verticals and best practices with the aptitude to easily assimilate new information and translate into business requirements
- Superior presentation, verbal, and written communication skill.
- Demonstrated analytical, organizational, and interpersonal skill.
- Proficient with MS Office Suite, Smartsheet, and CRM applications
- Ability to travel, as needed
Benefits:
- Competitive compensation plan (Total Targeted Compensation Annual Range $105K-$150K+ TTC)
- Medical, dental, vision coverage
- Company-paid life insurance
- Options for additional insurance coverages
- 401(k) Plan
- Paid Time Off accruals
- Company Paid Holidays
- Tuition reimbursement and on-going training opportunities
- Employee Recognition and Leadership Programs
- Annual Company Conference – “Quest for Excellence”
- Employee Referral Bonus Program
- Opportunities to give back to the community
- Our award-winning culture
- That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!
Similar Jobs
Control Testing Manager – U.S. Region
Control Testing Manager managing regulatory and operational process control testing activities at CIBC. Leading oversight for internal control testers and driving process efficiencies within business lines.
Clinical Programs Senior Manager
Sr. Manager, Clinical Programs overseeing infection control and vaccination processes at DaVita. Collaborating with internal and external partners to drive strategic operational initiatives.
Senior Manager, Analytics and Reporting – Value-Based Care
Sr. Manager of Analytics and Reporting responsible for performance metrics and reporting for DaVita Integrated Kidney Care. Collaborating with clinical and operations teams to optimize kidney care analytics and insights.
Senior Digital Project Manager
Digital project manager overseeing a range of projects from briefing to execution at a digital agency emphasizing customer experience. Working collaboratively with interdisciplinary teams and clients.
Senior UA Manager
User Acquisition Manager optimizing campaigns and analyzing performance metrics for social discovery applications. Launching targeted ads and improving ROI for international user engagement.
Lead SMM Manager
Lead SMM Manager at Social Discovery Group developing data-driven social media strategies. Overseeing viral content creation and engaging online communities for brand growth.
Area Manager
Area Manager leading distributor network for Wellspect, a MedTech company in MENA region. Responsible for sales targets and strategic plans to drive business growth.
Senior Manager, SOC2
Senior Manager overseeing multiple SOC 1 and SOC 2 examination engagements at Insight Assurance. Leading engagement teams and ensuring compliance with AICPA standards while developing junior staff.
Senior Manager, Observational Research – Pharmacovigilance, Epidemiology, Causal Inference, Obesity
Observational Research Senior Manager for pharmacovigilance epidemiology/causal inference at Amgen. Designing studies to generate real-world evidence supporting obesity pipeline products.
Principal Development Manager
Principal Development Manager leading corporate development and strategic partnerships for AIR. Driving growth initiatives and expanding revenue opportunities through strategic relationships.
Technical Test Manager – Mid
Technical Test Manager managing complex technical issues and collaborating with diverse project teams. Leading Scrum events and ensuring end-to-end testing activities are performed effectively.
Senior Manager – Implementations
Senior Manager Implementations overseeing client onboarding and ensuring a seamless experience at Teleperformance. Managing project deliverables and maintaining high client satisfaction throughout implementations.
Senior Manager, Internal Audit – IT
Senior Manager leading IT audit efforts at Angi, overseeing audits and providing advisory support across teams. Collaborating cross-functionally to shape control design and implementation.
Senior Delivery Manager
Delivery Manager overseeing technology teams and project deliveries in agile environments. Leading multidisciplinary squads to ensure successful project execution and continuous improvement.
Senior Channel Development Manager
Senior Channel Development Manager responsible for driving strategic growth and channel engagement in cybersecurity technology. Join X-PHY in redefining industry standards and safeguard the digital world.
Contracts Manager – Part Time
Contracts Manager overseeing the full lifecycle of company contracts including negotiations and compliance. Role requires experience in government contracting and strong regulatory knowledge.
General Manager
Dynamic Country Manager leading establishment and growth of Dandy Mexico. Building a dental operating system for practices globally through technology and support.
Senior Manager, Phones Implementation
Senior Manager of Phones Implementations leading a team to deploy VoIP solutions for veterinary clinics. Ensuring seamless onboarding and collaborating with cross-functional teams for efficiency.
Behavioral Health Care Manager
Behavioral Health Care Manager providing remote care and support to patients at Mindoula Health. Fostering therapeutic environments and facilitating interpersonal skills for patient treatment.
Resource Delivery Manager
Resource Delivery Manager at Snowflake managing staffing for professional services across North America. Focused on utilizing resources efficiently and driving best practices for service delivery.