Sales Development Representative – EMEA Hours
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Job Description
Sales Development Representative qualifying inbound leads and conducting outbound prospecting for PlexTrac’s AI-powered cybersecurity platform. Engaging with potential customers in a fast-paced startup environment.
Responsibilities:
- Inbound Lead Qualification: Respond promptly to inbound leads from marketing campaigns, website inquiries, events, and other channels
- Engage with prospects to understand their needs, challenges, and level of interest
- Qualify leads against ideal customer profiles and hand off sales-ready opportunities to Account Executives
- Nurture early-stage leads through personalized follow-ups and content sharing
- Outbound Prospecting: Research and identify target accounts and decision-makers within ideal customer profiles
- Execute outbound campaigns via cold calls, personalized emails, LinkedIn outreach, and other channels
- Generate interest, set qualified meetings, and build strong top-of-funnel opportunities
- Maintain consistent activity levels and meet weekly/monthly KPIs for outreach and pipeline creation
- Collaboration & Reporting: Partner closely with the marketing team to provide feedback on lead quality and campaign performance
- Work hand-in-hand with Account Executives to ensure smooth lead handoff and effective sales follow-up
- Track all activities and prospect information accurately in the CRM system
- Share market insights and competitive intelligence to support overall sales strategy
Requirements:
- Malta-based, able to work standard UK business hours (9–5 pm)
- 1+ years in outbound phone sales, SDR, or business development (SaaS and Cybersecurity experience preferred)
- Strong verbal and written communication skills (English)
- Confident phone presence and ability to handle objections
- Strong organizational skills and attention to detail
- Familiarity with CRM tools (Salesforce, Gong, LinkedIn, etc.) and sales engagement platforms
- Self-motivated, resilient, and target-driven
- Comfortable balancing both inbound responsiveness and proactive outbound prospecting
- Coachable, adaptable, and eager to grow into a sales career
- Able to build meaningful relationships with diverse stakeholders, including C-level executives
Benefits:
- Competitive base salary and generous commission structure
- Flexible remote or hybrid work environment
- Supportive, inclusive culture with continuous learning and mentorship
- Make an impact in a high-growth, evolving startup environment
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