Sales Engineer
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Job Description
Sales Engineer supporting Carrier’s Sensitech business with technical solution design, distributor enablement, and customer implementation. UK home-based role with German and Italian fluency and extensive European travel.
Responsibilities:
- Partner with sales teams to identify customer requirements and develop technical solutions aligned with commercial objectives
- Provide pre-sales technical expertise and application support to help achieve sales and growth targets
- Serve as a technical resource for distributors, building capability, strengthening relationships, and driving market development
- Engage regularly with distributors and channel partners to support opportunity development, customer retention, and business growth
- Participate in customer meetings, site assessments, technical presentations, and solution discussions
- Design, specify, and configure Sensitech products and services for customer applications
- Prepare technical proposals, drawings, calculations, and supporting documentation
- Collaborate with customers, distributors, and internal stakeholders to ensure solutions meet operational, technical, and commercial requirements
- Support project planning, including equipment selection, material requirements, and implementation schedules
- Coordinate with project management, operations, and service teams for project execution
- Resolve technical issues and provide recommendations supporting project delivery and customer satisfaction
- Support commissioning, start-up, and handover activities
- Deliver technical training and product knowledge support to customers, distributors, and sales colleagues
- Maintain accurate opportunity, project, and customer interaction records in company systems, including CRM tools
- Monitor market trends, competitor activity, and customer feedback
- Contribute to continuous improvement initiatives enhancing efficiency, quality, and customer experience
- Travel approximately 40% across Europe
Requirements:
- Bachelor's degree in Engineering, Technical Discipline, Business, or equivalent experience
- Experience in sales engineering, solution architecture, technical sales support, project coordination, or a related field
- Strong technical aptitude with the ability to translate customer requirements into practical solutions
- Fluency in German and Italian is required
- Strong English communication skills, both written and verbal
- Effective communication and presentation skills with technical and non-technical audiences
- Ability to manage multiple priorities and work collaboratively across functions
- Proficiency with standard business applications and CRM tools
- Willingness and ability to travel extensively across Europe, approximately 40% of the time
- Appropriate right to work and employment eligibility for the relevant European location
- Preferred: experience supporting customers and distributors within industrial, food, cold chain, HVAC, refrigeration, or related markets
- Preferred: experience working with channel partners and developing distributor relationships
- Preferred: familiarity with project coordination and implementation processes
- Preferred: strong problem-solving, analytical, and organizational skills
- Preferred: self-motivated, customer-focused, and able to work independently within a collaborative team environment
- Preferred: experience working across multiple European markets and cultures
Benefits:
- Short-term cash incentives, subject to plan requirements
- Competitive total rewards package
- Benefits and well-being programs that may support employees’ health, security, and success
- Equal treatment and non-discrimination
- Reasonable accommodation during the hiring process
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