Sales Subject Matter Expert, Arabic Speaker
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Job Description
Sales Subject Matter Expert shaping sales-related AI technology at DataForce, focusing on Arabic sales expertise. Collaborating with cross-functional teams to enhance AI models for sales processes.
Responsibilities:
- Collaborate with AI and Data Teams: Work closely with data scientists and product managers to evaluate AI models used in prospecting, lead qualification, objection handling, negotiation, and closing.
- Model Evaluation & Improvement: Identify gaps, hallucinations, unnatural phrasing, and ineffective tactics in existing models and contribute domain insights to improve conversation quality and conversion potential.
- Validation: Validate AI outputs against real-world sales scenarios, psychological persuasion principles, and customer experience standards to ensure interactions feel human and authentic.
- Define Success Metrics: Define key metrics and success criteria to measure model performance regarding tone, empathy, objection recovery, and eventual deal progression.
- Data Annotation & Context: Support data labeling and annotation by providing specific context on sales stages (e.g., differentiating between a discovery question and a closing question) to refine training datasets.
- Framework Design: Assist in designing prompts and frameworks that allow the AI to adapt to different buyer personas and industries while maintaining consistency.
- Industry Trends: Stay current with evolving sales methodologies (e.g., SPIN, Challenger, Sandler), CRM technologies, and ethical standards in automated selling.
Requirements:
- 7+ years of core sales experience (B2B Account Executive, Inside Sales, Sales Enablement, or Sales Leadership)
- Advanced language skills in Arabic
- Bachelor’s degree in Business Administration, Marketing, Communications, Psychology, or a related field
- Strong understanding of the full sales funnel, pipeline management, CRM logic, and various sales techniques/methodologies
- Ability to objectively analyze conversation transcripts and identify why a pitch failed or succeeded
- Experience collaborating with cross-functional teams (Engineering, Product, Marketing) is highly preferred
- Exceptional written and verbal communication skills with a keen ear for nuance in dialogue.
Benefits:
- Professional development
- Freelance/Independent Contractor work arrangement
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