Senior Account Management Manager
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Job Description
Senior Manager of Account Management providing leadership for specialty pharmacy health plan portfolios. Overseeing teams and driving strategic client engagement to improve performance and operational excellence.
Responsibilities:
- Provide senior leadership for specialty pharmacy health plan and payer account portfolios
- Oversee managers and/or senior-level Account Managers
- Serve as an executive escalation point for complex payer relationships
- Lead, mentor, and develop Account Management leaders and high-performing individual contributors
- Own oversight of portfolio-level performance including service metrics, claims trends, financial impacts, and risk exposure
- Shape and execute account management strategies aligned to enterprise priorities and payer dynamics
Requirements:
- Bachelor’s degree or equivalent experience
- Extensive experience in health plan, payer, specialty pharmacy, or PBM account management
- Demonstrated senior-level people leadership experience managing managers and/or complex portfolios
- Strong executive presence with the ability to influence senior internal and external stakeholders
- Experience leading payer or health plan portfolios within specialty pharmacy or complex healthcare environments
- Proven track record of driving operational improvement and risk mitigation across large or complex accounts
- Experience partnering with executive leadership on strategy, performance, and organizational development.
Benefits:
- Health insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
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