Senior Account Manager
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Job Description
Senior Account Manager growing key client accounts through branded merchandise solutions. Managing revenue, projects, sourcing, and client delivery for HALO’s global brand-services business.
Responsibilities:
- Grow existing, key client accounts
- Achieve clients' marketing objectives through branded merchandise solutions
- Ensure on-time and on-budget delivery of solutions
- Own the client experience
- Manage revenue accountability for a portfolio of key accounts and meet targeted revenue growth and margin
- Expand existing account revenue by introducing HALO's capabilities
- Manage projects with varying clients, timelines, priorities, costs, and logistical complexities
- Produce creative and accurate quotes and presentations using innovative product ideas
- Develop sourcing and quoting strategies using vendor relationships and internal resources
- Onboard new clients to HALO's ways of working, including ordering, approvals, quality, and production
- Manage client expectations through communication of project changes, order timelines, and status updates
- Contribute to winning new client accounts
- Maintain accurate records of quotes, orders, and art proofs
- Generate reports tracking open orders and billing progress
- Work collaboratively as part of a national team while modeling HALO's values
Requirements:
- 5+ years in similar client-facing, sales roles required
- 5+ years of promotional product industry experience required
- 5+ years' experience in a project management role required
- Advanced knowledge of manufacturing and decoration processes, supplier resources, and product resources
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Proficient in ERP systems
- Excellent oral, written, and interpersonal communication skills
- Ability to deliver under deadlines with a high level of accuracy
- Ability to make judgment calls and prioritize workload
- Ability to work in a goal-oriented, deadline-driven team with autonomy
- Motivated learner willing to take advantage of training, mentorships, and stretch assignments
- Preferred: 8+ years of promotional products industry experience
- Preferred: Bachelor's degree in marketing, communications, or related field
- Preferred: Proficient in Microsoft Teams
Benefits:
- Nationwide Medical, Dental, Vision, Life, and Disability insurance coverage
- Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- On-the-job training
- Complementary training programs
- Career mentorships
- Stretch assignments
- Internal promotion opportunities
- Leadership experiences
- Flexible schedules
- Hybrid work offered for most roles
- Recognition awards convertible into gift cards, trips, concerts, and merchandise
- Reasonable accommodations for individuals with disabilities
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