Senior Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Account Manager driving client retention, renewals, and revenue growth. Delivering patient acquisition and healthcare marketing solutions for RVO Health.
Responsibilities:
- Drive client satisfaction, revenue growth, and retention.
- Build strong multi-level customer relationships.
- Use creative problem solving and develop strategies to help clients make informed decisions through a consultative sales approach.
- Utilize forecasting and business analytical skills to identify opportunities and expand relationships.
- Collaborate with sales, product, and marketing teams to maximize client accounts.
- Increase customer satisfaction, visibility, client endorsement, and understanding of measurable program results and tangible value.
- Provide strategic guidance on patient acquisition and retention, market development, quality transparency, benchmarking and measurement, and competitive differentiation.
- Assist with competitive market analysis and go-to-market plans.
- Monitor campaign performance, identify risks and optimization opportunities, resolve live campaign issues, implement improvements, and maximize results.
- Review and analyze product/solution performance and client feedback to guide development, enhancement, and implementation of products/solutions.
- Develop new revenue growth opportunities.
- Serve as a key escalation point for client issues and ensure timely resolution.
- Drive negotiations and value-driven presentations to grow and renew existing contracts.
- Partner with leadership and internal partners to achieve renewal goals.
- Facilitate new account launches, existing account maintenance, and product enhancements.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- 5-8 years of experience in account management within the health & wellness industry.
- Ability to effectively navigate and drive results in a highly complex, matrix environment
- Strong organizational & presentation skills.
- Demonstrated ability to message, position, and present information for maximum customer impact and influence.
- Strong negotiation, influencing, collaboration.
- Knowledge of marketing and patient acquisition strategies in health systems.
- Knowledge of the healthcare landscape
- Experience with managing health system accounts
- Project management-oriented organizational skills.
- Act as a collaborative worker and foster a positive work environment.
- Creative analytical and problem-solving skills.
- Ability to adapt to a fast paced environment.
- Committed to continuous learning, with a strong interest in applying AI tools to streamline processes and improve productivity.
- Willingness to travel (25%).
- Experience working in digital health, health systems, patient acquisition or healthcare technology sectors. (Preferred)
- Familiarity with CRM software and account management platforms. (Preferred)
- No visa sponsorship is provided for this role at this time.
Benefits:
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Similar Jobs
Channel Account Manager
Channel Account Manager growing VAR and solution-provider partnerships for C1.ai’s governed AI platform. Driving co-sell pipeline, partner enablement, and enterprise security solution revenue.
Territory Manager
Territory Manager growing profitable sales for Chemsearch FE’s specialty facility maintenance solutions. Developing customer relationships and managing an assigned New York territory remotely.
Account Manager, SME
SIXT Account Manager managing SME and B2B corporate accounts for car rental and mobility services. Driving cross-selling, lead conversion, negotiations, and customer relationship growth.
Key Account Manager – SaaS Vendor
Key Account Manager développant les grands comptes pour RCA, éditeur français de logiciels SaaS pour cabinets comptables. Pilotage de ventes complexes et coordination des équipes internes.
Relationship Manager – Private Risk
Private Risk Relationship Manager serving HNW/UHNW clients for The Baldwin Group, an insurance brokerage and risk management firm. Managing complex personal lines coverage, carrier relationships, renewals, and client retention.
Retail Territory Manager
Remote retail territory manager managing Home Depot and Lowe’s accounts for Stanley Black & Decker. Driving POS growth through store visits, promotions, inventory, and Pro customer engagement.
Client Relationship Manager
Client Relationship Manager strengthening Experian Health customer relationships, product adoption, and account expansion. Managing healthcare IT accounts, client reviews, feedback, and strategic account planning.
Account Manager, Mid-Market
Mid-Market Account Manager guiding customers using Samsara's IoT operations platform. Driving adoption, measurable value, expansion, and end-to-end renewals.
Staff Software Engineer, Fullstack – Account Management
Staff Fullstack Engineer building secure account-management experiences for Affirm, a pay-over-time platform. Setting technical strategy across scalable backend and React or Vue systems.
Staff Software Engineer, Fullstack – Account Management
Staff Fullstack Engineer building secure account-management experiences for Affirm’s buy-now-pay-later platform. Setting technical strategy across Python, Kotlin, React, AWS, MySQL, and Kubernetes systems.
Account Manager
Zoetis Account Manager driving solution-based veterinary sales across an assigned US Petcare territory. Managing animal-health accounts, launches, quotas, and medical education programs.
Territory Manager
Territory Manager developing customer relationships and profitable sales for Chemsearch FE’s facility maintenance solutions. Managing an assigned UK territory remotely.
Manager, Partnership Management
Pearson Manager leading partner success for educational assessment programs. Overseeing customer readiness, delivery, financial performance, and Partner Success teams.
Senior Account Manager – Capital Markets
Senior Account Manager expanding NVIDIA accelerated computing and AI solutions across UK capital markets. Building strategic client relationships, driving adoption, forecasting, and revenue growth.
Account Manager
Account Manager partnering with clients on medical affairs and commercial communications. Leading agency projects, budgets, timelines, and account growth for Nucleus Global.
Ecommerce Account Manager
Ecommerce Account Manager connecting Australian e-commerce brands with talent. Managing recruitment accounts, candidate sourcing, placements, client relationships, and commercial growth remotely from the Philippines.
Account Manager
OpenTable Account Manager retaining restaurant customers and growing revenue for its reservation technology platform. Advising operators, renewing contracts, selling marketing tools, and optimizing reservation systems.
Account Manager
OpenTable Account Manager retaining restaurant customers and driving revenue growth through premium marketing tools and reservation technology. Advising operators across Hawaii and the West Coast.
Account Manager
OpenTable Account Manager growing restaurant retention and revenue through hospitality technology. Advising restaurant operators, renewing contracts, and selling premium marketing tools across the West Coast and Hawaii.
Neurology Account Manager
Neurology Account Manager promoting Cycle Pharmaceuticals’ multiple sclerosis treatments and patient services. Building healthcare-provider relationships and executing territory sales programs across Houston.