Senior Commercial Inside Sales Representative
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Job Description
Senior inside sales representative growing Mercury's commercial insurance portfolio. Driving agency production, retention, and profitability through virtual sales strategies.
Responsibilities:
- Execute sales strategies consistent with Mercury's strategic goals
- Cultivate highly effective sales relationships to drive production and profitability within an assigned inside territory
- Motivate and inspire assigned agency plant to achieve new business growth, mix of business, retention, and profitability goals
- Manage the growth and profitability of an assigned commercial territory with a portfolio of $25M or over in written premium
- Create sales call plans and complete effective virtual sales calls within an assigned territory
- Develop a consistent flow of new business opportunities that fit Mercury's Commercial appetite and eligibility guidelines
- Develop expertise in Mercury's Commercial products, platforms, and services to provide solutions for agents
- Leverage financial incentives such as overrides, rewards campaigns, contingency bonus plans, and trip contests to influence agency behavior toward achieving goals
- Analyze territory sales data and reports to identify areas for growth and improvement
- Serve as the primary point of contact for agencies in understanding and communicating with the Mercury team
- Implement segmentation strategy within assigned agency plant to maximize visibility
- Identify individual agency areas of opportunity and create collaborative action plans to drive improvement
- Collect competitive intelligence and industry trends and provide feedback and recommendations to management concerning market conditions, service levels, and effectiveness of Mercury's Commercial programs
- Collaborate with internal business partners to provide a positive customer experience
- Perform other assigned functions
Requirements:
- Bachelor’s Degree in Marketing or related fields
- Valid driver’s license and acceptable driving record (as determined by Company policy) required
- 5-8 years of experience with sales and marketing or commensurate insurance experience
- 4 or more years of experience in growth and profitability management of a commercial insurance portfolio
- Equivalent combination of education and experience
- Exhibit leadership skills that are easily recognized by management and peers
- Elevates Peers and Team through contributions in special projects, Subject Matter Experts (SME) roles, sharing of ideas, and/or informal mentorships
- Interact professionally with agencies and other team members to accomplish assigned tasks and goals
- Motivate, monitor, and develop assigned agencies to maintain a knowledgeable and well-trained agency force
- Facilitate virtual training sessions with agencies
- Proficient with Microsoft Office products
- Strong organization and time management skills and able to Multi-task assigned projects
- Analyze and interpret complex reporting
- Professional written and verbal communication skills used to effectively collaborate and build relationships with agency staff and team members
- Communicate effectively to support Mercury’s policies and offer technical guidance as needed
- Negotiating and mediating skills to achieve positive resolutions and explain Mercury’s policies
- Able to travel by automobile and/or airline 5% of the time for agency/company meetings or events
Benefits:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
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