Senior Director, Business Applications
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Job Description
Senior Director of Business Applications leading GTM systems strategy at Chainguard. Building an AI-led technology ecosystem for customer-facing teams in a fast-paced environment.
Responsibilities:
- Own the vision, strategy, and execution of Chainguard’s global GTM systems and business applications, ensuring they scale with rapid growth and support Sales, Marketing, Partnerships, Customer Success, and Revenue Operations.
- Serve as the executive owner of the GTM tech stack, with Salesforce at the core, driving continuous optimization across lead-to-cash, quote-to-revenue, and customer lifecycle workflows.
- Define and maintain a multi-year GTM systems roadmap, balancing near-term business priorities with long-term scalability, data integrity, and architectural excellence.
- Lead the evaluation, implementation, and adoption of modern and AI-enabled GTM technologies, improving seller productivity, pipeline visibility, forecasting accuracy, and customer engagement.
- Partner deeply with Sales, Marketing, Finance, Legal, Security, and Product leaders to translate business strategy into scalable system design and process automation.
- Support data governance, reporting, and analytics across GTM systems, ensuring trusted metrics, high-quality data, and actionable insights for executive decision-making.
- Oversee complex system integrations across CRM, marketing automation, sales engagement, customer success, billing, and data platforms, making thoughtful build/buy/partner decisions.
- Establish best practices for release management, system reliability, change management, and compliance, aligned with Chainguard’s security and operational standards.
- Act as a hands-on leader, with responsibility to build, mentor, and scale a high-performing GTM Systems / Business Applications team over time.
- Operate as a strategic thought partner and escalation point, bringing a strong sense of ownership, urgency, and accountability to mission-critical initiatives.
Requirements:
- 12+ years of experience building, scaling, and leading GTM systems or business applications in high-growth B2B SaaS or cloud-native environments.
- Deep, hands-on expertise with Salesforce architecture and implementation.
- Strong working knowledge of Marketing Automation, Sales Engagement, Revenue Intelligence, Customer Success, and BI platforms (e.g., HubSpot, Outreach, Gong, ZoomInfo, Zendesk/Vitally, Sigma, or similar).
- Proven ability to design end-to-end GTM architectures, including data flows, integrations, analytics, and automation across the customer lifecycle.
- Experience acting as a product owner for internal platforms, balancing stakeholder needs, technical feasibility, and business outcomes.
- Demonstrated success leading cross-functional, transformational initiatives that improve alignment between business strategy, systems, and processes.
- A strong passion for automation, AI, and emerging technologies, with practical experience introducing innovation while maintaining system stability and trust.
- Excellent leadership and communication skills, with the ability to influence executives, partner across teams, and develop high-performing technical organizations.
- Strong analytical skills, including experience with pipeline metrics, forecasting, data modeling, and executive-level reporting.
- Comfort operating in ambiguity with a high bias for action, sound judgment, and ownership mentality.
- Experience in security-conscious, compliance-driven environments is a plus
Benefits:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
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