Senior Human Resources Associate
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Job Description
Senior HR Associate managing core HR functions for Enterprise Community, supporting HR Business Partners and handling employee inquiries and transactions.
Responsibilities:
- Support core HR functions at the frontline level—ranging from operational processes to employee relations.
- Act as a first point of contact for general HR inquiries related to policies, benefits, onboarding, and HR systems and reporting.
- Manage and resolve routine HR requests, escalating complex issues to the appropriate HR Business partner or specialist.
- Partner closely with HR Business Partners to coordinate and track deliverables across multiple client groups.
- Prepare and maintain HR documentation including organizational charts, and demographic reports.
- Complete tasks and processes in HRIS related to promotions, terminations, transfers, organization changes, and special payments—ensuring accuracy and compliance.
- Maintain integrity and accuracy of employee data in HRIS and other systems; audit regularly to ensure compliance and data quality.
- Assist in planning and execution of HR initiatives (e.g., performance management, engagement surveys, talent reviews, DEI programs).
- Participate in cross-functional HR projects—e.g., HRIS upgrades, process automation, policy rollouts, or new site openings.
- Track progress, timelines, and metrics for HR projects; proactively identify risks or delays.
- Maintain project documentation, dashboards, and summary reports for HR Operations and client leadership.
- Serve as a liaison with HR centers of excellence such as Recruiting, Compensation, Learning & Development, and Employee Experience to ensure alignment.
- Support execution of employee engagement and culture initiatives.
- Help draft and distribute HR communications, ensuring clarity and tone alignment with company culture.
Requirements:
- Bachelor’s degree in Human Resources, Business Administration, Communications, Information Systems or equivalent work experience.
- 3 years of HR experience, preferably supporting HR Business Partners or Centers of Excellence.
- Experience in a mid-to-large-scale organization with complex HR processes.
- HR certification preferred (PHR, SHRM-CP, or equivalent).
- Deep understanding of HR processes and employee lifecycle administration.
- Proficiency with HR systems (Workday required), and Microsoft Office or Google Workspace.
- Strong organizational, communication, and project management skills.
- Proven ability to handle confidential information with discretion.
- Proactive, and able to thrive in a fast-paced, matrixed environment.
- Strong attention to detail with a focus on efficiency and a process improvement mindset.
- Excellent communication and customer service skills.
Benefits:
- Health insurance
- 401(k) matching contributions
- Flexible work arrangements
- Paid leave programs
- Annual performance bonuses
- Adoption and surrogacy support
- Mental health benefits
- Learning and development opportunities
- Tuition reimbursement for job-related courses
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