Senior Inside Sales Consultant – Eastern Time
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Job Description
Senior Inside Sales Consultant at A Place for Mom guiding families through senior living decisions. Managing outreach and sales processes with high performance expectations.
Responsibilities:
- Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
- Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
- Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
- Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
- Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
- Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
- Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
- Consistently meet or exceed monthly sales targets and conversion expectations.
- Participate in ongoing coaching, call reviews, and training to continuously improve performance.
Requirements:
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
- Proven track record of meeting or exceeding sales targets
- Experience managing and converting warm lead pipelines
- Strong communication and active listening skills
- Ability to multitask (phone + CRM documentation simultaneously)
- Proficiency with CRM systems and Microsoft Office tools
- Ability to work remotely with a high level of focus and accountability
- Bachelor's degree preferred
- Experience in senior care, healthcare, or consultative sales environments preferred
Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
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