Senior Inside Sales Consultant, Milady
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Job Description
Senior Inside Sales Consultant driving digital revenue growth for Milady by converting print accounts to digital solutions. Engage with customers to understand needs and provide tailored solutions.
Responsibilities:
- Owning print renewals and identifying top print opportunities each quarter for digital conversion.
- Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities.
- Conducting sales demos using our digital content platforms like CIMA and ExamReady.
- Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings.
- Handing off converted digital accounts to the Customer Success Manager.
Requirements:
- 3–5 years of experience in customer success, account management, or educational technology implementation.
- Proven track record to lead onboarding and training programs for institutional clients.
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
- Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.
Benefits:
- Comprehensive and rewarding Total Rewards package
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