Senior Merchant Services Sales Consultant
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Job Description
Senior Merchant Services Sales Consultant driving merchant-services growth for Banner Bank. Building client relationships, supporting sales, managing risk, and mentoring partners.
Responsibilities:
- Develop new merchant services relationships by partnering with branches, Commercial Banking Centers, Treasury Management, Business Banking, Business Client Management, and Commercial Banking teams
- Follow up on referrals, identify client needs, present merchant services solutions, and convert opportunities into active merchant accounts
- Consult on complex merchant opportunities and ensure accurate merchant onboarding and account setup
- Build and maintain relationships with merchants and internal business partners to support growth and client retention
- Provide sales and technical support by explaining products, answering questions, and serving as a resource for merchant services inquiries
- Prepare pricing comparisons and recommend pricing strategies for prospective and existing merchant relationships
- Troubleshoot and resolve merchant services issues, including escalated and complex client concerns
- Assess merchant risk levels and work with internal and external partners to support approval solutions for higher-risk relationships
- Maintain expertise in merchant services regulations, policies, procedures, and PCI Compliance requirements
- Provide guidance, training, and knowledge sharing to team members and business partners on merchant services products, processes, and best practices
- Ensure compliance with applicable policies, security requirements, and government regulations
- Drive growth through strategic business development and trusted financial guidance
- Mentor others and contribute to a high-performing team
Requirements:
- Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science, or a related field (Required)
- 4+ years of dedicated B2B sales, account management, merchant services, or treasury management experience (Required)
- Equivalent combination of education and experience can be considered in lieu of a degree
- Advanced knowledge of merchant services, financial services, consumer credit cards, or commercial credit card products
- Strong track record of consultative sales, business development, and relationship management success
- Effective and confident communication with clients, business partners, and team members
- Prospecting, generating new business opportunities, and advancing sales conversations through phone and email outreach
- Strong organization, time management, negotiation, and problem-solving skills
- Proficiency with Microsoft Office products, including Word and Excel
- Understanding of federal and state regulations related to merchant services and payment processing
- Up to 5% travel
Benefits:
- Annual incentive potential
- Comprehensive employee benefits, including medical, dental, vision, LTD, STD and life
- Paid vacation time
- Paid sick time
- 11 company paid holidays
- 401k with up to 4% match
- Tuition reimbursement
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