Senior Relationship Manager – Strategic Accounts
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Job Description
Senior Relationship Manager growing strategic merchant accounts for Nuvei, a global fintech building payment infrastructure. Advising enterprise clients, expanding wallet share, and driving long-term revenue growth.
Responsibilities:
- Build and maintain strong customer relationships
- Identify opportunities to grow wallet share and negotiate contractual terms
- Provide payment solutions and support to drive business growth
- Ensure consistent and reliable revenue growth
- Lead and grow Nuvei’s most strategic and high-value merchant relationships
- Provide specialized coverage, strategic oversight, executive engagement, and commercial leadership for complex enterprise-level clients
- Serve as a trusted advisor to senior stakeholders, helping merchants unlock growth, navigate complexity, and maximize long-term value from their partnership with Nuvei
- Raise the standard across Relationship Management and partner teams through commercial judgment, enterprise account discipline, and executive-level client leadership
- Act as a center point to a wide range of internal functions
- Engage, influence, and present to senior executives within client organizations and Nuvei leadership
- Travel within the Americas for quarterly business reviews, customer meetings, and industry events
Requirements:
- Expert knowledge of ecommerce and payments, including card acquiring, APMs, gateway, treasury, and adjacent enterprise payment solutions
- 10+ years of experience in the merchant services or digital payments industry
- Experience in a quota-carrying, client-facing role
- Proven success managing complex, enterprise-level clients
- Strong commercial judgment, enterprise account discipline, and executive-level client leadership
- Ability to sell complex, technology-based solutions
- Ability to quickly form new and meaningful external and internal relationships
- Strong numerical and analytical skills, including reviewing transaction and commercial data to identify trends and generate insights and recommendations
- Ability to operate effectively in a fast-paced and demanding environment
- Ability to coordinate across a wide range of internal functions
- Ability to engage, influence, and present to senior executives within client organizations and Nuvei leadership
- Ability to travel regularly within the Americas for quarterly business reviews, customer meetings, and industry events
- English (written and spoken) is the primary working language
Benefits:
- Competitive holiday allowance
- 401K Matching program
- Group Insurance Benefits
- Flexible working model
- Employee Assistance Program
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