Senior Specialist, Client Partnership, PTS
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Job Description
Client partnership specialist supporting recruitment sales, negotiations, and account growth for Randstad’s Professional Talent Solutions. Researching markets, strengthening client relationships, and improving satisfaction across India.
Responsibilities:
- Become an active member of Professional Talent Solutions teams within a market
- Assist with negotiating new client contracts, renewals, extensions, and amendments
- May manage part of a local account
- Research client industries, competitors, and market trends across engineering, IT, finance, healthcare, HR, education, legal, and marketing & communications
- Conduct client research to identify opportunities to increase satisfaction and wallet share
- Collaborate with clients' hiring managers to understand needs, pain points, and objectives
- Prepare and conduct presentations with more senior colleagues
- Support negotiations and contract discussions to secure new business opportunities for recruitment of management and specialist positions
- Identify potential risks within client accounts and propose mitigation strategies
- Act as intermediary between clients and internal stakeholders to ensure seamless recruitment and operations execution
- Promote growth over the assigned base, mine new jobs, focus on Margin Improvement Plans, and ensure high customer satisfaction scores
Requirements:
- Working knowledge of the business, financials, products/services, market(s), and account needs
- Ability to conduct client industry, competitor, market, and client research
- Ability to understand client hiring needs, pain points, and objectives
- Ability to prepare and conduct presentations
- Ability to support negotiations and contract discussions
- Ability to identify account risks and propose mitigation strategies
- Ability to develop customized sales materials
- Ability to provide insights, data, and analysis to client sales teams
- Ability to develop a sales network
Benefits:
- Learning culture
- Career architecture framework
- Opportunities for personal and professional development
- Entrepreneurship and team-oriented work culture
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