Senior Training Coordinator
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Job Description
Senior Training Coordinator developing and managing training initiatives for VESEE 2.0 project. Leading virtual and field training programs for VA staff and contractors.
Responsibilities:
- Develop, implement, and manage comprehensive training programs for field and virtual audiences across the VESEE 2.0 contract.
- Design curriculum and training materials for system modernization, data migration, and new workflows (ES, EDB, IVM, VistA REE).
- Coordinate and deliver live, virtual, and hybrid training sessions, including webinars, workshops, and hands-on labs.
- Assess training needs through stakeholder engagement, surveys, and performance metrics.
- Track and report training effectiveness, participation, and outcomes to leadership.
- Manage training logistics, scheduling, and resource allocation for nationwide field teams and remote learners.
- Ensure all training content complies with VA directives, security, privacy, and accessibility standards.
- Support onboarding and continuous education for new hires and existing staff.
- Collaborate with technical teams to update training materials in response to system changes and enhancements.
- Provide Tier 2 support for training-related issues and escalate technical questions as needed.
- Maintain a repository of training documentation, recordings, and reference guides.
- Facilitate knowledge transfer during transition periods and system upgrades.
Requirements:
- Bachelor’s degree in education, instructional design, information technology, or related field.
- 6 years of relevant experience; 10 additional years may be substituted for education.
- Proven experience developing and delivering training for large-scale IT modernization projects.
- Expertise in virtual training platforms (e.g., MS Teams, Zoom, Webex) and field training coordination.
- Strong curriculum design, instructional writing, and presentation skills.
- Familiarity with federal compliance requirements (FedRAMP, FISMA, HIPAA, Section 508).
- Ability to assess training needs and measure learning outcomes.
- Experience supporting both technical and non-technical audiences.
- Excellent organizational, communication, and stakeholder management skills.
- Willingness to travel for field training events and support after-hours sessions as needed.
Benefits:
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- 401(k)
- Basic Life A&D
- STD
- LTD
- PTO
- Telehealth
- paid holidays
- FSA
- HSA
- Employee Assistance Program (EAP)
- Traveling Assistance
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