Service Engineer
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Job Description
Service Engineer leading client engagements for Microsoft 365 migrations at MetroSys. Architecting tenant-to-tenant migration strategies and ensuring successful delivery with enterprise clients.
Responsibilities:
- Serve as the primary technical advisor for Microsoft 365 migration and transformation engagements
- Lead client-facing workshops, discovery sessions, and architectural design discussions
- Translate business requirements into scalable, secure, and efficient M365 solutions
- Provide executive-level communication on strategy, risks, timelines, and outcomes
- Architect and lead end-to-end tenant-to-tenant migration strategies, including planning, design, execution, and validation
- Ensure data integrity, security, and performance throughout all migration phases
- Design and implement Azure AD / Entra ID architectures, including identity consolidation and tenant coexistence strategies
- Lead deployment and optimization of Microsoft Teams, Endpoint Management, and Microsoft 365 Apps for Enterprise
- Guide engineering teams and ensure adherence to delivery standards and best practices
Requirements:
- 7+ years of experience with Microsoft 365 architecture, engineering, or consulting
- Proven experience leading large-scale tenant-to-tenant migration projects, including M&A scenarios
- Deep expertise across: Exchange Online, SharePoint Online/OneDrive, Microsoft Teams, Azure AD/Entra ID
- Strong understanding of identity, security, and compliance frameworks within M365
- Experience with migration tools (BitTitan, Quest, ShareGate, AvePoint, etc.)
- Advanced PowerShell scripting for automation and migration tasks
- Strong client-facing skills with the ability to communicate across technical and executive audiences
- Microsoft certifications (e.g., MS-102, MS-100/101, MS-700, SC-300) preferred
Benefits:
- Competitive salary and benefits package
- Work-life balance
- Professional development opportunities
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