Solutions Engineer – Electrical Specialist
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Job Description
Solutions Engineer - Electrical Specialist onboarding and deploying Stratus technology for electrical contractors. Leading implementation, training, and troubleshooting for successful customer adoption.
Responsibilities:
- Own the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers.
- Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design.
- Run implementation project plans including discovery, milestones, customer training, and go-live readiness.
- Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews, prefab shops, VDC teams, project managers, and estimators.
- Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users.
- Validate alignment between delivered workflows and the pre-sales plan.
- Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work.
- Partner with CSMs on post-go-live handoff and ensure customers ramp quickly.
- Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment.
Requirements:
- 2–5 years of experience in electrical contracting, MEP subcontracting, or VDC/BIM coordination with significant electrical trade exposure.
- Firsthand familiarity with electrical workflows, prefab, and shop operations.
- Hands-on understanding of electrical workflows including conduit, wire management, prefab, and shop operations.
- Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership.
- Ability to solve ambiguous technical problems with minimal guidance.
- Teaching, coaching, or training background a strong plus.
- Preferred Experience with Stratus or similar construction technology platforms.
- Background in solutions engineering, technical onboarding, or implementation consulting.
- Experience implementing enterprise SaaS with field-heavy or trade contractor customers.
- Familiarity with construction tech integrations and electrical shop/field workflows.
Benefits:
- 25-30% travel required
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