Strategic Account Director
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Job Description
Strategic Account Director at CoLab Software developing strategies for existing and new strategic accounts. Focused on relationship building with enterprise customers for revenue growth.
Responsibilities:
- Build relationships with existing customers and net new strategic accounts.
- Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling.
- Serve as an expert to your customers as it relates to CoLab and industry best practices.
- Find, qualify and build opportunities within existing accounts.
- Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals.
- Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes.
- Manage follow-up conversations and document all activities in Salesforce.
- Travel to customer on-site on average 1 week per month.
Requirements:
- Related experience in an Enterprise or Strategic Account Strategic role within a SaaS based business, or an engineering background with strong closing skills.
- Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
- Ability to understand and analyze use cases and demonstrate highly technical product.
- A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market.
- Comfortable with complex account planning and account mapping and selling across multiple departments.
- Committed team player with an ownership mindset and no ego.
- Deeply passionate and self-motivated to achieve goals and results.
- Resilient - challenges excited you and you’re not afraid to overcome roadblocks.
- Excellent communication skills and ability to convey your message.
- Excited to work in a fast-moving startup environment with a lot of change.
- Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products).
Benefits:
- occasional travel for on-site team meetings in Newfoundland Canada
- travel to off sites
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