Strategy & Planning Manager
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Job Description
Cisco Strategy & Planning Manager delivering customer definition, segmentation, and sales-planning capabilities. Coordinating data, technology, testing, launch, and adoption across sales teams.
Responsibilities:
- Own capability delivery end to end, from requirements and prioritization through stakeholder alignment, business acceptance testing, launch readiness, and adoption
- Define and socialize workflow, policy, data, and user experience requirements
- Collaborate on Figma mock-ups with design partners
- Evaluate automation and intelligent tooling opportunities
- Partner with Sales stakeholders to understand current processes and tools, identify pain points, and shape future-state capabilities
- Coordinate cross-functional delivery with Operations, IT, TPM, and UI/UX teams
- Support business acceptance testing by documenting test cases, validating solutions, and providing release sign-off
- Contribute to user communications, training materials, release notes, and adoption activities
- Analyze data and process gaps to inform recommendations and prioritization
- Track and communicate capability progress, risks, and recommendations to team leadership
Requirements:
- Bachelor's degree in Business, Economics, Information Systems, Data Analytics, or a related field
- Experience in sales planning, sales operations, business analysis, product management, or a related strategy/operations role
- Ability to own projects or workstreams from definition through delivery with increasing independence
- Strong analytical and problem-solving skills
- Ability to work with data to inform decisions and recommendations
- Excellent written and verbal communication
- Ability to translate between business stakeholders and technical partners
- Organized and detail-oriented, with a bias toward action and follow-through in ambiguous environments
- Ability to build trust and influence across teams without formal authority
- Preferred: 3-6 years of experience in sales capabilities, readiness, planning, or enablement functions within a large enterprise
- Exposure to CRM, sales technology, or master data management platforms such as Salesforce and Anaplan/Pigment
- Familiarity with customer hierarchy, segmentation, coverage, or territory planning concepts
- Experience partnering with IT, product, or engineering teams on capability or feature delivery
- Experience with requirements documentation, user acceptance testing, or launch/change management
- Comfort applying modern productivity and analytics tools, including AI-assisted approaches
- Experience with Jira, Figma/Make, Cursor, Tableau, Snowflake, or similar collaboration and analytics platforms
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- Non-exempt employees receive 16 days of paid vacation time per full calendar year
- Exempt employees participate in Cisco’s flexible vacation time off program
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses may be available for non-sales roles
- Learning and development encouraged and supported at every stage
- Employee resource organizations / Inclusive Communities
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