Team Leader – Remote Sales & B2B Account Management

Posted 2hrs ago

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Job Description

B2B-Vertriebsleiter bei Kärcher für Remote-Kundenbetreuung und Bestandskundenentwicklung. Führung eines sechsköpfigen Teams sowie Umsatzsteigerung für Kärcher-Professional-Produkte.

Responsibilities:

  • Provide professional and disciplinary leadership for a team of six colleagues
  • Develop and expand an assigned B2B sales territory
  • Provide ongoing remote support to an established customer base
  • Promote campaigns and special offers
  • Conduct needs analyses
  • Contribute to revenue growth across the Kärcher Professional product portfolio
  • Strengthen customer loyalty
  • Support day-to-day operations, including cross-selling, upselling, and order processing
  • Serve as a liaison with the field sales team
  • Ensure the smooth handover of growing accounts
  • Involve the field sales team in a targeted manner when needed
  • Continuously optimize operational processes and team performance
  • Ensure efficient workflows and measurable results

Requirements:

  • Successfully completed commercial training, e.g. as an Industrial Management Assistant, Wholesale and Foreign Trade Management Assistant, or Office Management Assistant, or an equivalent qualification
  • Several years of professional experience in customer service or sales, ideally involving technical products
  • Strong technical and professional expertise
  • Initial leadership experience is an advantage but not essential
  • Confident user of SAP
  • Confident user of MS Office and Google Workspace
  • Confident user of CRM systems
  • Structured, independent, and solution-oriented approach to work
  • Customer-focused mindset
  • Excellent communication skills
  • Strong sales orientation
  • Strategic thinking

Benefits:

  • Annual employer contribution to an occupational pension plan; individual employee contributions are also possible
  • Up to 32 days of annual leave
  • Paid time off on Christmas Eve and New Year's Eve
  • Flextime
  • Opportunity to work from home
  • Annual vacation and Christmas bonuses
  • Anniversary awards
  • Performance-based profit-sharing payments
  • Additional special payments
  • Employer contribution toward membership in the Wellpass corporate fitness network
  • Access to more than 7,000 gyms and sports facilities throughout Germany