Tech Ops Lead
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead Technical Operations at Clipboard, enhancing tech systems for an enterprise healthcare marketplace. Drive the evolution of the Zendesk ecosystem and operational platforms for internal teams.
Responsibilities:
- Own and evolve the entire Zendesk ecosystem
- Expand into broader business systems across the organization
- Build enterprise-grade operational technology platform for internal Ops
- Automate core agent workflows through AI tooling
Requirements:
- 5+ years of experience in Technical Operations
- Experience owning a technical ops function from scratch
- Proficiency with Zendesk and enterprise-grade operational tech platforms
- Ability to automate core agent workflows
- Strong analytical skills
- Must be able to explain in detail the systems built and maintained.
Similar Jobs
VP, Brokerage & Advisory Operations
VP of Operations overseeing broker-dealer and RIA back-office functions in a financial services company. Leading operational transformation and team development for optimal performance.
Director of Operations
Director of Operations for a performance marketing company managing Meta Ads structures and leading operational growth. A rare opportunity with a clear path to COO role.
Manager, Sales Strategy – Operations
Manager for Sales Strategy & Operations at Edwards Lifesciences, driving planning and execution for sales and marketing strategies in France.
Senior Director, Analyst – CIO Market and Technology Platforms, Infrastructure and Operations
Senior Director at Gartner guiding global CIOs on I&O strategies and best practices. Developing insights and collaborating with clients to drive strategic decisions in technology.
Fac Ops Specialist
Facility Operations Specialist providing operational and analytical support for DMLSS/LogiCole systems. Collaborating with military treatment facilities to improve management processes.
Digital Operations Process Supervisor
Digital Operations Process Supervisor overseeing daily operations of digital workforce remotely for Carrington Mortgage Holdings. Ensuring resources' availability and resolving issues between development teams and business users.
Clinical Marketplace Operations Manager
Clinical Marketplace Operations Manager at Zivian Health overseeing operations of clinical delivery model and managing offshore team. Ensuring compliance and quality in healthcare provider matching processes.
Senior Director of Account Operations
Senior Director of Account Operations at Gainwell, driving financial performance and operational efficiency globally. Leading finance tools evolution and ensuring compliance in delivery operations.
Operational Excellence and Human Performance Consultant
Operational Excellence Consultant at Vistra focusing on human performance improvements and organizational strategies. Leading teams and engaging employees for continuous improvement in a power generation environment.
LearnOps Community Manager
Manage LearnOps Community and Academy, enhancing corporate learning experiences. Collaborate across teams to define community and enablement strategies in an engaging environment.
Operations Specialist
Operations Specialist at JLL responsible for coordinating construction projects and ensuring compliance with standards and timelines. Requires strong project management and analytical skills.
Senior Operations Analyst
Senior Manager, Operations Analyst at Biogen focusing on analytics and operational efficiency within R&D. Utilizing Planisware to monitor performance and manage timelines for strategic decision-making.
Pharmacy Operations Specialist, PharmD
Support health system customers at every stage with AI-powered digital pharmacy platform implementation, training, and ongoing success.
Transportation Operations and Planning Manager
Transportation Operations and Planning Manager overseeing logistics operations and strategic initiatives for Speed Xpress. Drive cost savings and build high-performing teams in a fast-paced environment.
Vice President, Operations
Vice President of Operations overseeing operations for InteLogix, focusing on performance, strategy, and client satisfaction. Leading a team of 2000+ across various regions to ensure service excellence.
Senior Sales Operations – Compensation Manager
Sales Operations & Compensation Manager managing Salesforce data and compensation processes for Wrapbook. Leading operational efforts to support Sales across SMB, Mid-Market, and Enterprise segments.
Associate Director, Conference Management Operations
Associate Director managing operational excellence and team development for conferences at Conference Catalysts. Overseeing delivery, training, and quality assurance across complex conference portfolios.
Operations Manager
School Operations Manager supporting school administrators by managing student enrollments and records. Facilitating communication and maintaining compliance with education regulations.
Operations Program Officer II
Program Officer II providing programmatic, operational, and administrative support to the STRIDES project. Ensuring adherence to donor regulations and effective coordination with partners and stakeholders.
Head of High Voltage Operations – Maintenance
Head of High Voltage Operations leading strategy and technical governance for high-voltage infrastructure. Ensuring safe execution of maintenance and enhancing operational readiness for utility-scale energy projects.