Temporary Account Manager
Posted 4hrs ago
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Job Description
Temporary Account Manager at ITHAKA, responsible for deepening relationships with educational institutions. Focused on sustaining revenue and growing participation in products and services.
Responsibilities:
- Build relationships with key decision makers and influencers at assigned accounts through regular email, webinars, conferences, and in-person engagements.
- Grow the revenue at your assigned accounts for all ITHAKA-related products and services using a consultative selling approach.
- Maintain excellent and detailed knowledge of all ITHAKA products and services, with the ability to clearly and effectively communicate their value to your account base.
- Maintain up-to-date product, industry, and technical knowledge by reviewing professional publications, participating in professional societies, and drawing on learnings from professional networks.
- Become skilled on the trends within your assigned accounts and provide feedback and expertise back to the organization to inform cross-functional decision-making.
- Negotiate licensing terms and participation fees with prospective and current participants.
- Partner closely with your regional teammates to achieve mutual goals and success across your assigned accounts.
- Engage regularly with all assigned accounts to achieve assigned performance metrics.
- Provide top-tier account support in the form of managing license agreement negotiations, providing and interpreting account usage data, and order processing.
- Effectively and dynamically communicate JSTOR’s strategic direction to build awareness and help the organization achieve its transformational goals.
- Diligently and effectively track your conversations and pipeline in ITHAKAs CRM to inform business commitments and revenue forecasting.
- 25% (1 week per month) travel to visit participating libraries and attend industry and company events required.
Requirements:
- BA/BS preferred; MBA/MLS or advanced degree a plus.
- At least two years of experience working in sales or relationship-building positions at a library vendor or digital publisher.
- Demonstrated aptitude for relationship building, strategic thinking, and product positioning.
- Original thinker who is adept at problem-solving.
- Exceptional email, verbal, and written communication skills.
- Ability to effectively demonstrate digital content and platform tools.
- Knowledge of current academic library trends (experience working in a library, archive, or a library degree is a plus) and familiarity with the current digital landscape.
- High degree of adaptability operating in an environment of change and transformation.
- Experience managing a pipeline in a modern CRM solution.
- Proficiency in MS Word, PowerPoint, and Outlook; intermediate Excel skills including VLOOKUP and Pivot Tables preferred.
Benefits:
- Competitive salary
- Openness and equity
- Reasonable accommodations


















