National Account Manager
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Job Description
National Account Manager managing strategic retail accounts for Dunlop Sports Americas, a sports equipment company. Driving sales growth, forecasting, customer service, and channel strategy.
Responsibilities:
- Manage and oversee day-to-day operations of select Strategic National Account Partners
- Implement sales strategy and provide daily service support
- Monitor sell-through activity and achieve sales targets
- Develop new business opportunities and growth channels
- Serve as management-level point of contact for assigned strategic national accounts
- Build peer support and internal company relationships
- Establish productive relationships with the sales team through communication, collaboration, and marketing investment allocation
- Develop and plan account strategies
- Manage the sales process
- Recommend and engage in resource deployment for each channel
- Provide leadership and coaching to sales team members
- Direct and support consistent implementation of company initiatives
- Lead field forecasting efforts
- Assess, clarify, and validate customer requirements and satisfaction
- Use company technology and reporting
- Manage COOP marketing budgets and vendor agreements
- Meet assigned channel quotas for sales, service, and strategic objectives
- Allocate company support resources and budgets efficiently
- Achieve strategic channel objectives
- Provide world-class customer service and support
- Report to the Director of National Accounts
Requirements:
- Four year college degree
- Minimum 5 years of sales management experience
- PC proficiency
- Strong communication skills
- Consumer Retail experience
- Ability to sit for extended periods of time, typically 8-10 hours a day, with occasional bending
- Pulling and reaching with hands and arms
- Ability to perform routine hand, fingers, and arm movements, including keyboarding and mousing
- Ability to see, hear, speak, and communicate effectively
- Ability to lift and carry up to 30 pounds
- Dedicated, professional workspace meeting Remote Work Policy expectations
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