Trust Account Manager – Institutional, Middle Office
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Job Description
Trust Account Manager at FIS managing collateral and syndicated loan portfolios for institutional investors. Responsibilities include transaction processing, compliance, and client support in financial workflows.
Responsibilities:
- The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions
- Serving as the primary point of contact, the Trust Account Manager oversees the administration of collateral and syndicated loan portfolios
- This includes managing cash flows, performing reconciliations, settling trades, executing waterfall payments, generating reports, and conducting compliance testing
- Manage daily transaction processing and reporting activities for assigned outsourced client relationships
- Provide ongoing support to client institution personnel in routine operations and financial workflows
- Resolve complex issues through thorough research and effective communication with clients, internal teams, and external partners
- Ensure high-quality service delivery by executing daily operational tasks with accuracy and timeliness
- May be responsible for selecting, developing, and evaluating team members to maintain efficient operations
- May contribute to setting operational goals, developing work plans, and delegating assignments to meet business objectives.
Requirements:
- Bachelor’s degree in business administration or finance, or equivalent combination of education, training, and work experience
- Typically, at least 4 years of financial services industry experience in managing institutional assets, and one or more years of leadership responsibility
- Proven knowledge and experience in structured finance, with a strong preference for expertise in CLOs/CDOs, syndicated loans, corporate trust securities, and trust system platforms
- Hands-on experience in key operational areas including cash reconciliations, waterfall calculations, compliance testing, financial transaction processing, data analysis, and reporting
- Demonstrated ability to build and maintain effective working relationships across all levels of management, internal teams, and external clients.
Benefits:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
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