Vice President – Property Operations
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Job Description
Vice President leading Redwood Living’s apartment portfolio operations across Illinois and Indiana. Developing regional leaders and driving occupancy, profitability, resident retention, and satisfaction.
Responsibilities:
- Lead and develop Regional Managers
- Drive operational and financial performance across a regional portfolio of Redwood apartment neighborhoods
- Coach and develop Regional Managers, build accountability, and prepare future operations leaders
- Drive occupancy, resident retention, revenue, expense control, profitability, and resident satisfaction
- Analyze market trends and operating results, solve challenges, and support growth initiatives
- Maintain consistent resident-experience standards across neighborhoods while recognizing local team and community needs
- Partner with Finance, Asset Management, Revenue Management, Development, Construction, Marketing, and other teams
- Support new technologies, improved processes, and practical ideas that help employees perform effectively
- Travel regularly to community locations throughout Illinois and Indiana and occasionally to corporate headquarters
- Report to the EVP of Property Operations
Requirements:
- 7+ years of progressive property management, apartment portfolio operations, or related leadership experience
- 5+ years of management experience leading Regional Managers, Directors, or comparable operational leaders
- Bachelor’s degree in Business Administration, Property Management, Real Estate, or a related field
- Business judgment and hands-on experience with budgets, financial performance, operational metrics, and multiple competing priorities
- People-first leadership combining clear expectations, sound decisions, open communication, and genuine coaching
- Experience with multi-state portfolios, Yardi Voyager, and a CPM designation or similar certification is a plus
- Valid driver's license required
- Legally authorized to work in the United States
- Willingness to undergo a motor vehicle record (MVR) check as part of the hiring process
Benefits:
- 10-15% discretionary bonus based on performance
- Remote-based position
- Equal employment opportunities in accordance with applicable federal, state, and local law
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